Product development and testingSoftware development and evaluationCustomer relationship managementManage promotions and product pricing ensuring proper margins are maintained while maximizing salesWrite and develop Owner's Manuals for Outlaw Audio productsWeb site management via Adobe DreamweaverProduct photography, including editing shots via Adobe PhotoshopObservation of Outlaw forum and web community for support issuesResponsible for business logisticsWarehouse/Inventory duties as neededExercise discretion and independent judgment with respect to management of Outlaw business operations

Customer Support via phone, email, and support ticketing systemTechnical Support via phone, email, and support ticketing systemPre-Sales via phone, email, and support ticketing systemAssist billing department with processing payments, creating invoices, and sending invoices and shipment information to our customersQuality Control: Putting product through quality control and approving product for shipment. Documenting any issues discovered for product and ensuring either I, or one of my co-workers, solves/addresses the issue.Packing and Shipping product.

Recording and mixing music

Production TechnicianSpeaker enclosure assemblyQuality control testing on speakersPrepped and packaged products for shippingSoldering connections and installing circuit boardsWiring and installing drivers

Preperation for AES conventionAssemble speakersPrep and build audio cablesUnassemble, clean, and reassemble P&G faders.