- Develop and execute comprehensive sales and marketing strategies to drive revenue growth and achieve business objectives.- Lead and manage a high-performing sales and marketing team, providing guidance, motivation, and support to ensure targets are met or exceeded.- Build and nurture strong relationships with clients, understanding their staffing needs and aligning solutions to meet those requirements.- Conduct market research to identify trends, competitor activities, and opportunities for business expansion.- Create and implement innovative marketing campaigns to enhance brand visibility and attract both clients and candidates.- Collaborate with internal teams to optimize the recruitment process, ensuring efficiency and client satisfaction.- Analyze sales and marketing metrics to track performance, identify areas for improvement, and implement corrective actions as needed.- Stay abreast of industry trends, legislative changes, and market dynamics to adapt strategies accordingly.- Negotiate and finalize contracts with clients, ensuring mutually beneficial terms and conditions.- Work closely with the executive team to contribute to overall company strategy and growth initiatives.- Provide regular reports and updates on sales and marketing performance to the senior management team.

- Benchmark Market Analysis- Determined issues and opportunities - Evaluated the salesperson's cold calling and customer acquisition techniques- Creating a concept based on the results of the evaluation- Training sales professionals in using NLP techniques- Trained on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.- Developed and led group training courses to align with corporate sales and service goals.- Provided coaching and mentoring to sales professionals.- Assessed training program effectiveness on regular basis and improved upon deficient areas.- Trained and mentored over 700+ sales professionals- Established and maintained quality control standards.- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.- Facilitated virtual, in-person and blended learning sessions.- Developed and implemented successful onboarding program.- Worked with end-customers to customize courseware to accommodate business needs.- Designed and implemented sales training program and documentation.

- Hired, trained and built high-performing team of sales representatives.- Supervision and control of the B2B sales department with regard to processes and quality- I built and oversaw a team of more than 90 sales professionals- I coordinated the strategic structuring of a sales team that has outperformed every annual forecast since 2015, including the pandemic years from 2020 to 2022, by at least 30%- Implementation and optimization of organizational procedures (SOP)- Exceeded sales goals through effective time management and resource allocations.- Setting individual monthly team and individual KPI's- Ensuring sales professionals reach monthly KPI's- Resolved customer issues quickly to close deals and boost client satisfaction- Handled customer relations issues, enabling quick resolution, and client satisfaction- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures- Coached employees in successful selling methods and encouraged cross- selling to drive revenue- Management of duty and holiday plans- First point of contact in the event of any type of issue- Management and motivation of staff- Analysis of sales team competency levels and create an action plan toimprove deficiencies- Implementation of new CRM system- CRM monitoring to ensure sales professionals work efficiently- Replaced underperforming sales representatives with A+ sales professionals- Developed key partnerships with industry-leading organizations to strengthen professional network and expand future business opportunities- Boosted profits through effective supervision of entire sales department- Solved complex problems to increase sales effectiveness and streamline business direction- Implementation of E-Learning and Online Video Training Database

- Handled customer relations issues, enabling quick resolution, and client satisfaction- Exceeded the annual sales objective by at least 85% each year. - Resolved customer issues quickly to close deals and boost client satisfaction- Responsible for sales revenue and margin performance for Germany, Austria and Switzerland- Contacting potential B2B prospects and follow-up of contact requests- Company and product presentation to potential prospects- Closing potential prospects- Preparing and negotiating offers- Achieving sales and growth goals- Generating new leads- Generating referrals from existing clients- Up & cross-selling to existing clients

- Contact person for all training related inquiries for CEO, upper management, team leaders and trainees- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness- Trained staff during demonstrations, meetings, conferences, and workshops- Conducted orientation sessions and organized on-the-job training for new hires- Communicated all learning and performance objectives, schedules, and training assessments to upper management- Trained new hires to perform cross-training exercises with experienced workers- Reviewed and edited all training materials for accuracy and company policy compliance- Organized and edited training manuals, multimedia visual aids, and other educational materials- Directed field training to enhance participants' skills- Managed new employee orientation training process for more than approximately 15 employees each month- Analyzed effectiveness of training programs at all levels and recommended updates- Quality analysis of the training- Structuring of the trainer planning (3 trainers)- Implementation of new training systems- Optimization of the training system- Analysis of needs- Development of trainers and the respective skills- Determination of training needs for new customers- Creation of training concepts regarding databases