Benjamin Bukowski Email & Phone Number

Charlotte, Nc, Us

Charlotte, North Carolina

• Integrated CRM & company database using SQL for enhanced efficiency. • Created reports and data visualizations for customers, sales, and marketing via CRM manipulation. • Analyzed KPI reports generated using Report Studio and Web Query. • Developed and implemented business strategies based on market KPIs. • Presented data analytics to CEO/CFO, collaborating on sales direction, supply chain, and marketing. • Created high-impact dashboards and advanced reporting tools using Power BI (M/DAX). • Automated inventory reports and cleaned data for website and pricing models using Python. • Enhanced operational efficiency through process optimization with modern technologies and data.

Charlotte, North Carolina Area

● Querying database for taxable accounts● Maintaining customer database using web query, excel, and VBA ● Managing accounts in SC, VA,& TN. Using state and federal tax laws

• Manage NC, GA, SC, and VA territories, providing regulation guidance and training on all Food Grade and Medical gas cylinder manufacturing plants• Manage 18 plants and 5 employees per plant • Reduced the amount of internal non-conformances by 48%• Established good working relationship with state FDA officials • Proficient in state FDA regulations in NC, GA, SC, and VA• Achieved 100% compliance on external state and federal audits • Provide customer service for all complaints on cylinders using the Intelex system• Maintain records and calibrate over 300 units of quality control equipment• Drafted a procedure on the testing of gas purity equipment, it has become part of the official company manual and implemented throughout entire company• Foster an environment of transparency and compliance throughout the workplace• Conduct internal audits for all locations in territory• ISO 9001:2008 Certified Auditor • Trained and implemented new Medical Gas Manual for entire territory • Travel to plants to gain hands-on experience, work with team members, and communicate efficiently the expectations and regulations set by management and the FDA

● Tested specialty, medical, and food grade gases for purity, moisture, and thermo-hydro carbons ● Provided detailed analysis for over 10,000 cylinders ● Conducted specialty gas and quality control audits ● Gained intricate knowledge of testing methods and equipment ● Worked with sales staff and customers to provide the correct product for their applications ● Provided customer service on all complaint cylinders ● Became proficient in the SAP system

Data Analytics

Became proficient in the following: Advanced Excel, Pivot Tables, VBA Scripting, Fundamental Statistics, Modelling, Forecast, Python.

Bachelor'S Degree, Business Administration And Management, General