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Benjamin Burge is listed as Store Manager - Customer service excellence meets technical solutions. based in Levittown, Pennsylvania, United States. AeroLeads shows a matched LinkedIn profile for Benjamin Burge.
Benjamin Burge previously worked as Store Manager at Penny'S By Plaza Flowers and Manager (Bun Master) at Mama Hawk'S Kitchen. Benjamin Burge holds Communications, Journalism + Design, Senior from The New School.
Having grown up tinkering with circuit boards, by high school Ben had fabricated and sold a series of chips for modifying audio hardware. Paired with his deep involved within robotics teams, he began his studies pursuing a degree in micro-electronic engineering at the Rochester Institute of Technology.A year isolation of underground clean rooms and labs, Ben wanted to explore burgeoning technologies from the reporting side. While pivoting to a degree in journalism + web design at the New School, Ben became fascinated with creating software tools to aid in coverage stories. Here he practiced API integration, database management/visualization, interactive/responsive web design along with more traditional experience in communication, editing, reporting, and writing.Following graduation Ben worked in publishing for print and web. In the time since Covid, Ben has honed his managerial and team leading skills within two local and thriving small businesses. Working closely with the owners has allowed Ben increase his perspective and more effectively leverage employees and tools.Ben is especially proud of the work he has done as a crisis councilor: working to become more conscious of the language he uses, he has found many of those skills particularly applicable with clients and inside the workplace.
A career timeline built from the work history available for this profile.
Glenside, Pa
• Successfully manages and leads a team of 20+ employees, fostering a positive work environment and achieving consistent sales growth.• Utilizes excellent interpersonal skills to handle customer inquiries, complaints, and special orders, growing return customers by 27%.• Orchestrates flawless setup of flowers for multiple weddings teaming up our designers with our drivers to save 50% on labor cost.
New Hope, Pa
• Optimized workflow for a new, larger location, resulting in increased efficiency: customers on average got their drinks two minutes faster.• Automated recipes for proprietary coffee equipment, enabling effective multitasking and consistent product quality.• Introduced an efficient 'bean-to-cup' brewing method, leading to a 30% reduction coffee bean expenses.
United States
• Demonstrates effective communication skills, including active listening, collaborative problem solving, empathy, and exploration to assist texters.• Exhibited exceptional dedication and learning capabilities by completing a six-week training program in just two weeks.• Completed commitment of two years of service exceeding weekly login requirements of two remote sessions every week.
Manhattan, Ny
• Cultivated a collaborative space for artists and authors hosting bi-weekly workshops, featuring three unique creativity exercises.• Orchestrated the publication process wrangling over 14+ artists and authors, ensuring deadline over the phone and through email.• Innovated website with an interactive online submission system, resulting in 3x increase in member base within one month.
Morrisville, Pa
• Edited 100+ aggregated or inhouse articles for online publication, creating space for engagement.• Created simplified technical manuals; saw clients increase use of high-level automation features rise 65% after one week of use.• Worked directly with CEO to update the website to increasing traffic 40%.
Activities and Societies: UTOR - Editor for local poetry/art zineJournalism + Design. Excel, finding and interviewing sources, web.
Exceptional staff challenged written work, offering inspiring critique. Learned to love writing.
Activities and Societies: 89.7 WITR (local radio station), The Student Environmental Action LeagueStudied integrated circuit design.
Activities and Societies: Sound/Light Technician for Pennsbury Drama association Student Alliance for Gender Equality National Honor.
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Benjamin Burge is listed as Store Manager - Customer service excellence meets technical solutions..
Benjamin Burge is based in Levittown, Pennsylvania, United States.
Benjamin Burge has worked for Penny'S By Plaza Flowers, Mama Hawk'S Kitchen, Crisis Text Line, Utor Literary Magazine, and Apm Systems.
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Benjamin Burge holds Communications, Journalism + Design, Senior from The New School.
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