Benjamin Burt Email & Phone Number

Somerville, Nj, Us

Dfw Airport, Texas, Us

Munich, De

Support specialist for Building Automation group.

Cedar Knolls, Nj, Us

for Microsoft Server 2000, 2003 and 2008 environment.Project lead for the migration of a 2003 file server to a 2008 server.Project lead in upgrading the infrastructure Anti-Virus to the latest version of Symantec End Point.Project lead in the research and trial of a network monitoring solution.Co-project lead in the upgrade of the domain from 2000 to 2008.Responsible for installing server operating system software and configuring for optimal performance. Configure and maintain windows distributed file system.Configure windows file replication service to replicate folders/files to Asia associates. Responsible for daily/weekly server maintenance.Configure network switches.Maintain a multi-server Citrix farm. Prepare and deploy new PCs and laptops.Maintain servers, desktop and laptop systems.Manage/maintain backup infrastructure using Symantec Backup Exec.Create Ghost images using Bart PE, Norton Ghost and Microsoft Sysprep.Assist with repairs of laptop and desktop computer systems using such tools as Sysinternals and Bart PE.Create, manage, and modify end user Active Directory accounts for network, shared files system and Apprise access.Create new email accounts and provide basic troubleshooting for Lotus Notes.Responsible for new user systems orientation/training.Create and edit log-on scripts and .bat files. Basic telecommunications support. Handle approximately 15-20 Help Desk calls a day with an average resolution time of 10-20 minutes.Set up and test A/V equipment.Coordinate and organize computer/office moves.Assign and configure reservations in DNS/DHCP.Blackberry handheld deployment.

Flemington, Nj, Us

System Admin for Microsoft Server 2000 and Microsoft Server 2003 environment.Responsible for installing server operating system software and configuring for optimal performance. Configure a multi server Citrix farm, including 13 servers. Maintain servers and desktop systems.Create Ghost images using Bart PE, Norton Ghost and Microsoft Sysprep.Assist with daily repairs of laptop and desktop computer systems using tools such as Sysinternals and Bart PE.Create new network logon accounts using Active Directory. Create and edit log on scripts and .bat files. Assist network team with clearing port security conflicts. Co-lead on integration of handheld email devices using Blackberry Enterprise Server & Novell GroupWise 7.0. Basic telecommunications support. Create and maintain a test environment using VMware workstation & VMware player.Handle approximately 30- 40 Help Desk calls a day with an average resolution time of 10-20 minutes.Prepare and deploy new PCs.Create, manage, and modify end user accounts for Network, EHS, GroupWise and Medical Manager access.Set up and test A/V equipment.Coordinate and organize computer/office moves.Assign and configure reservations in DNS/DHCP.

Flemington, Nj, Us

First level end user support via telephone/remote assistance.Create, manage, and modify end user accounts for Network, EHS, GroupWise, and Medical Manager access.Repair/maintain loaner audio/visual equipment.Enter and assign work orders/requests using Layton HelpBox call accounting system.