-Guided clients in utilizing e-commerce platforms, including Fiverr, Upwork, Shopify, and Amazon FBA, to grow their online presence and business operations.-Delivered value-added services such as website optimization, conversion rate monitoring, and web traffic analysis to enhance client performance.-Conducted product research using tools like Google Analytics, Facebook Audience Insights, and Google Trends, providing actionable insights.-Managed and executed targeted ad campaigns across various social media platforms to drive engagement and increase client sales.

-Frontline customer service representative for the bank. -Performed routine services and tasks such as: answering customer questions, checking account balances and activity, and redirecting customers to their requested officers.-Opened and closed basic checking and savings accounts, performed teller transactions.-Created cases and workflows for branch managers and upper level customer service.