Benjamin Schmidt Email & Phone Number

Rockville, MD, US

Menlo Park, CA, US

San Jose, CA, US

IT Automation team lead responsible for work intake & delegation, quarterly planning, Ops reporting, roadmap creation, and people managing.Project management of various initiatives including Duo to Okta migration, BetterCloud to Okta Workflows, and secure email implementation overcoming obstacles and meeting quarterly objectives.Google support for multiple.

San Jose, CA, US

Primary admin and lead SME for several SaaS products including Google Workspace, Zoom, and BetterCloud.Integrated third party applications and services with Google using SAML and SCIM for SSO where Google is used as the IdP.Implemented CIS Benchmark Recommendations to secure and limit the attack surface for Google Workspace. This includes following.

Rockville, MD, US

Engineered and developed a districtwide solution for remote student registration using App Script, HTML, and Google Drive during the COVID 19 pandemic. Automation allows for data to be sent from a Google form to the appropriate school or office and provides the parent/guardian with the correct forms based on their type of enrollment.Acclimate quickly and.

Rockville, MD, US

Designed and implemented the base configuration policies of iOS devices utilizing the Jamf Pro MDM solution. These base policies allowed for the deployment of 500 iPads in elementary schools. Acted as the primary level three administrator for the district’s G Suite domain which provides educational tools and resources for 186,000+ staff and students..

Rockville, MD, US

User support and technology administration.Analyzing and resolving problems related to workstations, networks, servers, printer and educational technology.Performing systems analysis.Designing and implementing configuration changes.Provide guidance and assistance to employees in relation to technology.Summer Update deployment communication and organization.

• Train new field technicians in IT maintenance, installation, and troubleshooting.
• Client relations and services.
• Fulfillment of IT contractual obligations to clients.
• Software and hardware deployment and maintenance.
• Network layers 1, 2 and 3 installations and troubleshooting.
• Stop/Break/Fix emergency service calls ranging in scope from software installation and reimaging to hardware repair in a variety of environments.

• Google Apps, Adobe Creative, Code42, Trend Micro, JoinMe, Cisco WebEx, Slack, Smartsheet, and Dropbox administration.
• Microsoft Office 365 Business (Outlook, Word, Excel, and PowerPoint) implementation and deployment to employees.
• Administration of Mitel 3300 phone system.
• Day to day trouble ticket completion of employee’s software/hardware related issues using JIRA ticketing system.
• Hardware and software procurement.
• IT asset management of 200 plus devices.

• Software and hardware deployment and maintenance
• Windows 7/8.1 upgrades in office environments
• Cisco networking installations (routers, switches, WLCs, WAPs)
• PBX systems installation and maintenance.
• Audio/Visual equipment installations and maintenance
• Fiber optics installation, terminations and troubleshooting

• IBM blade server maintenance (upgrades, OS deployment)
• POS maintenance and upgrades
• Cabinet/Rack installations (routers, switches, servers, firewalls, PBX/Key systems)
• Daily use of networking tools (punch tool, cable toner, fluke cable tester, butt set)
• Structured cabling (new construction, remodels, T1/Demarc extensions)
• Overhead paging and speakers