Benjamin Carter Email & Phone Number

Virginia, United States

Fairfax, Va And Washington, Dc

Technical ManagerResponsible for O&M and upgrades to a DoD agency's Momentum system. Aside from typical O&M application support, duties include oversight of vulnerability patching and cybersecurity control (STIG, SRG) implementation to maintain security posture, Continuity of Operations / Disaster Recovery planning and execution and supporting the program's NIST Risk Management Framework (RMF) ATO. Maintaining good working relationships with the many program stakeholders is a key component of success in this position.Integrations LeadSupported an aggressive upgrade schedule for a DoD agency's Momentum system by updating existing webMethods custom interfaces to work with the new software version. Post-upgrade, was responsible for the entire SDLC of requirements, design, development, testing and support of five net new webMethods interfaces with multiple other DoD systems.Technical ManagerLead a team of one developer and one technical analyst in addition to shared hosting, data conversion, application maintenance, and integrations development resources to upgrade and support a federal agency's Momentum system. Implemented several new functionalities with the most recent upgrade to automate paper processes and bring value and time savings to the client. Oversaw the full SDLC for these functionalities including gathering business process requirements, design, development, system testing, UAT, and implementation.Technical ManagerManaged a diverse team of four technical analysts, ranging in experience from 20+ years to college hires, to deliver an upgrade to a federal agency's Momentum system on a compressed schedule and budget. Served as the liaison coordinating the upgrade between all parties, tailoring issue descriptions and potential resolutions to parties with various levels of technical expertise. Wrote and conducted employee evaluations providing feedback, support, and guidance relating to performance, goals, strengths, and areas of improvement.

Fairfax, Va And Washington, Dc

Technical AnalystLed a team of three technical analysts in continuous support of a federal agency's Momentum system, working closely with the agency's IT Services group to troubleshoot application, operating system, database, and network issues. Performed technical analysis of application server logs, C/C++ code, Java code, and Oracle databases to achieve timely resolution of application issues.Previously supported an upgrade of the agency's Momentum system and another agency's migration into their system, co-authoring a Java application to compare and merge the databases. Debugged and modified webMethods flow code to create new document approval flows and resolve defects in system integrations.Business AnalystSupported the implementation and production support of a federal agency's Momentum system, leading requirements meetings, delivering requirements, and formulating designs to best meet the client’s business processes. Conducted demonstrations for client executives and end user trainings for up to 30 attendees. Developed customizations to the contract printing system, including creating a custom printing format in XSL.

Reston, Va

Digitized and electronically processed paper maps for the National Geologic Map Database, located online at http://ngmdb.usgs.gov.