Benjamin Carter Email & Phone Number

Johnson City, Tn, Us

Johnson City, Tennessee, United States

Gray, Tn

Kept track of schedules for all courtesy clerks and cashiers, sent courtesy clerks and cashiers to breaks and lunches on time, made sure courtesy clerks and cashiers were focused on job duties and not distracted, made sure that customers were getting through lines efficiently and that lines were not getting backed up. Dealt heavily in customer service including but not limited to, ringing up and cashing lottery tickets, refunding items, knowing where to direct customers searching for a specific item, answering various questions about weekly deals and discounts, manually entering prices as needed, voiding items off a transaction, processing money orders and Western Union transactions, cashing payroll checks, redeeming coinmax slips, registering new store cards (valu-cards) and explaining rewards and discounts, exchanging rolls of coins, and writing rain checks. Also knowing when a problem needs to be dealt with by a store manager or manager of another department and working directly with store managers and other department managers to solve problems. Helped emotionally support and motivate cashiers and courtesy clerks to do their best, dealt with various problems that cashiers and courtesy clerks had including schedule changes, and facilitated a non-stressful, positive work environment full of strong hard-working individuals.

Gray, Tn

Ran a register, scanned items, answered and directed calls to appropriate departments. Assisted customers with coupons, discounts, card reader errors, and store card/account issues. Trained new cashiers.

Gray, Tn

Assisted customers in bagging groceries, taking groceries out, and loading groceries into vehicles. Stocked shelves, brought shopping carts inside, refilled ice coolers and bags for registers. Trained new courtesy clerks.