Benjamin Carver Email & Phone Number

Austin, Tx, Us

As an independent professional, contracted as a project manager to lead Salesforce implementations and ongoing managed services within the non-profit and associations sector.• Guided five teams of 2-8 member resources concurrently across five efforts with a combined budget of approximately $900,000.• Deployed to two high-risk client efforts to effectively stabilize project scope, schedule and budget. • Owned weekly communication on project health metrics with client core team and inventory of risks and decisions.

Montreal, Quebec, Ca

Promoted to Senior Consultant to assume project management responsibilities within the public sector.• Led 30+ discovery sessions with business and technical Subject Matter Experts (SME) to understand current and future state.• Created two 40-slide roadshow decks to synthesize and communicate findings to client leadership.• Organized and guided status checkpoints with senior leadership to detail project progress, risks, and next steps.• Crafted 20+ business and security process diagrams using LucidChart.

Montreal, Quebec, Ca

CGI acquired Sense Corp in 2021As a Business Analyst and Business Lead, oversaw three Salesforce implementation initiatives, a SharePoint implementation, and two roadmapping projects. • Catalogued hundreds of user stories from requirements collected through gathering sessions with business and technical SMEs, instrumental in project development and build. • Developed approximately 60 documents generated through Nintex DocGen out of the client environment, decreasing the developers’ workload and increasing their availability for more technically intensive projects. • Wrote 800 test cases to measure against functional system requirements, technical system requirements, system integrations, and migration requirements.• Conducted testing for 300 cases to ensure compliance with system and customer requirements.• Assisted the creation of 20+ logical and technical diagrams. As Lead Instructor, conducted both internal training and client-facing training.• Led 25 client-facing training sessions to instruct end users on how to effectively use the systems.• Conducted internal team training for two technical resources for creation of 60 documents using Nintex DocGen.• Played a key role in the development of extensive training documentation, including recording of two hours of training videos for business end users. • Composed extensive system documentation in PowerPoint and Word formats to outline system and business flows, technical specifications, requirements, themes, and recommendations.

Dallas, Tx, Us

Chosen from a group of prospective interns for a Human Resources Internship with Texas Instruments in an analyst role designed as a potential entry to a Human Resources Partner role.• Analyzed recruiting success of 2500 hiring offers for improved university selection and recruiting targeting. • Coordinated with employees based in the U.S., Taiwan, and Germany to create a worldwide template to track and understand employee earnings and pay allowances.• Collaborated with Asia-based factory and testing site HR managers to create a factory scorecard for uniform evaluation of worldwide factories and testing sites.

San Francisco, California, Us

Formerly Fashion Metric, an Austin-based tech start-up specialized in obtaining body measurements to help personalize online apparel shopping experiences.Hired by early-stage start-up, an API-based SaaS solution for apparel retailers and brands to gather intelligence about their customers to personalize the online apparel shopping experience.• Evaluated, prioritized, and contacted 200 incoming leads using Salesforce.com to determine their validity and value prior to communicating recommendations to the CEO.

Dallas, Texas, Us

Attended five court hearings to document proceedings and report conclusions to superior.• Presented evidence and BMI explanation to grand jury; able to acquit police officer.• Analyzed documents and evidence to provide recommendations and summaries to superior.