Benjamin Castro Email & Phone Number

Austin, Texas, United States

• Collaborated cross-functionally, facilitating efficient supplier onboarding, resulting in a 20% reduction in onboarding time and over 200 suppliers onboarded• Oversaw contract negotiations and compliance, ensuring favorable terms and conditions, leading to a 12% cost savings on new supplier contracts• Tracked supplier operational performance metrics, informing optimization strategies leading to improvement in supply chain efficiency by 15%• Orchestrated procurement operations by generating an average of 50 monthly purchase and work orders, ensuring seamless project execution, supplier coordination, and improved procurement efficiency.• Created and maintained a PPA supplier list, encompassing over 100 suppliers, streamlining procurement processes and improving supplier management efficiency for the indirect procurement team• Updated over 150 certificates of insurance with different suppliers for the construction team, ensuring compliance with regulatory requirements and effective risk management

• Provided exceptional customer service, resulting in a 15% increase in customer satisfaction ratings based on post-purchase surveys• Collaborated with cross-functional teams to execute successful store promotions, contributing to a 10% increase in store foot traffic• Generated $10,000 in additional sales revenue through effective product recommendations and upselling techniques• Implemented targeted sales strategies resulting in an 8% increase in average transaction value, leveraging product knowledge and customer engagement techniques to drive up selling opportunities and enhance overall store revenue

Texas, United States

• Supervised logistics and trucking operations, ensuring timely delivery, resulting in a 10% improvement in delivery times• Oversaw RFP/RFI processes, negotiating terms with suppliers, leading to a 20% reduction in procurement costs and strengthened supplier relationships• Led trade compliance activities, ensuring adherence to regulations, resulting in a 95% compliance rate• Leveraged McLeod FMS for streamlined freight planning, routing, and tracking, resulting in a 10% increase in efficiency