Benjamin Chen Email & Phone Number

Product Design Program Manager and Design Operations lead with over 9 years of experience managing large scale programs and commerce product life cycles on web and mobile applications. I have led product teams of 50+ that include product designers, content designers, researchers, data science and engineers from project intake to roadmap planning and down to deployment. Through early discovery, brainstorming workshops, design sprints and asset delivery, I am able to bring teams together to build a well groomed product backlog, create/maintain a consistent design system, collaborate with cross-functional partners, streamline workflows and deliver a prioritized list of recommendations for high-level planning within budget. Additionally, I have successfully managed design operations that support multi-regional based teams to organize team structure & composition, standardize processes & toolsets and prioritize workflows & project allocation in order to enhance product quality, accelerate development speed and enable high-performance collaboration in a positive working environment. Outside of my core product development and UX strengths, my soft skills include, creative problem solving, strategic thinking and collaborative culture leadership. I am able to reduce the chaos and noise into a focused and safe manner for teams to do their best work and drive for results upon.

Listed skills include Management, Marketing, Leadership, Social Media Marketing, and 25 others.

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  San Diego State University

  Business Finance