Benjamin Cherry Email and Phone Number
Phoenix, AZ, US
Benjamin Cherry's Location
Phoenix, Arizona, United States, United States
Benjamin Cherry's Contact Details
Benjamin Cherry work email
- Valid
- Valid
Benjamin Cherry personal email
n/a
About Benjamin Cherry
Committed to providing top-notch support and ensuring client success. Skilled in building strong relationships, understanding client needs, and delivering personalized solutions. Experienced in proactive communication, problem-solving, and cross-functional collaboration. Let's connect and explore how I can help drive your client's success. Skilled in Trend Analysis, Microsoft Office, HTML, Sales, Salesforce, and Google Workspace.
Benjamin Cherry's Current Company Details
Benjamin Cherry Work Experience Details
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Account Servicing SpecialistUpgrade, Inc.Phoenix, Az, Us
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Business Development RepresentativeTtec Jul 2023 - Nov 2023Houston, Texas, United StatesAs a Business Development Representative at TTEC, I excel in identifying and qualifying leads, conducting strategic outreach, and consistently surpassing sales targets. Specializing in effective communication and relationship building, I contribute to the expansion of client bases and overall revenue growth. Proven success in implementing impactful outreach strategies. Eager to bring my results-driven approach and passion for business development to new opportunities. -
Customer Service RepresentativeMaximus Oct 2022 - Mar 2023Houston, Texas, United StatesCustomer-oriented professional adept at handling phone inquiries across multiple channels. Skilled in assisting callers with online applications and ensuring privacy compliance. Maintains accurate call logs and timesheets. Proactively connects callers with appropriate leadership when needed. Keeps up-to-date with healthcare program regulations and reports problems through an efficient online system. Delivers timely responses and completes required training to provide exceptional service. -
Document SpecialistVroom May 2021 - Sep 2022Houston, Texas, United StatesDetail-oriented professional ensuring compliance with company and state motor vehicle standards by meticulously reviewing all received vehicle documentation. Effectively communicates with customers to establish clear expectations and timelines throughout the sales process. Collaborates with financial institutions to obtain accurate loan and lease payoff information. Serves as a liaison between customers, logistics, and accounting, ensuring timely vehicle pick-up and payment. Manages and updates working documents, while maintaining data integrity. Implements efficient systems for guest follow-up and information storage. Demonstrates responsibility for document security and the proper disposal of obsolete records. -
Customer Service RepresentativeInstacart Aug 2019 - Aug 2020Phoenix, Arizona, United StatesDedicated professional skilled in delivering exceptional customer service and effective communication to meet client needs and preferences. Proactively reports customer issues, supply shortages, and inferior products to management for prompt resolution. Supports customers in placing orders and making payments through phone and online channels. Focused on providing outstanding customer service to create positive experiences and foster customer loyalty and advocacy. -
Customer Service RepresentativeUber Oct 2018 - Mar 2019Phoenix, Arizona, United StatesDedicated customer service professional adept at practicing active listening and demonstrating patience when handling customer concerns or disputes. Skilled in providing exceptional support through phone, email, and chat channels while maintaining a high level of professionalism. Develops and maintains comprehensive knowledge of company products, services, policies, and procedures to offer accurate and helpful information to clients. Proficient in identifying and troubleshooting technical issues or concerns related to products or services. Meticulously documents support interactions in customer databases or ticketing systems like Zendesk. Exhibits excellent time management and prioritization skills, effectively handling multiple responsibilities. -
Retention SupervisorConvergys Sep 2016 - Oct 2017Phoenix, Arizona, United StatesResults-driven professional skilled in developing and maintaining positive customer relationships to ensure their ongoing satisfaction with products and services. Proficient in handling a high volume of over 150 inbound and outbound customer service calls, while accurately documenting all interactions in the CRM system. Utilizes CRM software to effectively manage customer accounts and update information. Supports and motivates team members to achieve collective goals and objectives. Experienced in negotiating contract renewals and retaining business. Implements automated processes to identify churn precursors, proactively communicates with at-risk customers, and fosters loyalty to prevent support issues and strengthen business relationships. Strategically plans data-led churn reduction tactics and oversees their customer-centric implementation. Monitors relevant metrics to align with customer goals and maintains comprehensive account overviews.
Benjamin Cherry Education Details
Frequently Asked Questions about Benjamin Cherry
What company does Benjamin Cherry work for?
Benjamin Cherry works for Upgrade, Inc.
What is Benjamin Cherry's role at the current company?
Benjamin Cherry's current role is Account Servicing Specialist.
What is Benjamin Cherry's email address?
Benjamin Cherry's email address is be****@****ber.com
What schools did Benjamin Cherry attend?
Benjamin Cherry attended Milwaukee Area Technical College.
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