Benjamin Cherry Email & Phone Number

Phoenix, Az, Us

Houston, Texas, United States

As a Business Development Representative at TTEC, I excel in identifying and qualifying leads, conducting strategic outreach, and consistently surpassing sales targets. Specializing in effective communication and relationship building, I contribute to the expansion of client bases and overall revenue growth. Proven success in implementing impactful outreach strategies. Eager to bring my results-driven approach and passion for business development to new opportunities.

Houston, Texas, United States

Customer-oriented professional adept at handling phone inquiries across multiple channels. Skilled in assisting callers with online applications and ensuring privacy compliance. Maintains accurate call logs and timesheets. Proactively connects callers with appropriate leadership when needed. Keeps up-to-date with healthcare program regulations and reports problems through an efficient online system. Delivers timely responses and completes required training to provide exceptional service.

Houston, Texas, United States

Detail-oriented professional ensuring compliance with company and state motor vehicle standards by meticulously reviewing all received vehicle documentation. Effectively communicates with customers to establish clear expectations and timelines throughout the sales process. Collaborates with financial institutions to obtain accurate loan and lease payoff information. Serves as a liaison between customers, logistics, and accounting, ensuring timely vehicle pick-up and payment. Manages and updates working documents, while maintaining data integrity. Implements efficient systems for guest follow-up and information storage. Demonstrates responsibility for document security and the proper disposal of obsolete records.

Phoenix, Arizona, United States

Dedicated professional skilled in delivering exceptional customer service and effective communication to meet client needs and preferences. Proactively reports customer issues, supply shortages, and inferior products to management for prompt resolution. Supports customers in placing orders and making payments through phone and online channels. Focused on providing outstanding customer service to create positive experiences and foster customer loyalty and advocacy.

Phoenix, Arizona, United States

Dedicated customer service professional adept at practicing active listening and demonstrating patience when handling customer concerns or disputes. Skilled in providing exceptional support through phone, email, and chat channels while maintaining a high level of professionalism. Develops and maintains comprehensive knowledge of company products, services, policies, and procedures to offer accurate and helpful information to clients. Proficient in identifying and troubleshooting technical issues or concerns related to products or services. Meticulously documents support interactions in customer databases or ticketing systems like Zendesk. Exhibits excellent time management and prioritization skills, effectively handling multiple responsibilities.

Phoenix, Arizona, United States

Results-driven professional skilled in developing and maintaining positive customer relationships to ensure their ongoing satisfaction with products and services. Proficient in handling a high volume of over 150 inbound and outbound customer service calls, while accurately documenting all interactions in the CRM system. Utilizes CRM software to effectively manage customer accounts and update information. Supports and motivates team members to achieve collective goals and objectives. Experienced in negotiating contract renewals and retaining business. Implements automated processes to identify churn precursors, proactively communicates with at-risk customers, and fosters loyalty to prevent support issues and strengthen business relationships. Strategically plans data-led churn reduction tactics and oversees their customer-centric implementation. Monitors relevant metrics to align with customer goals and maintains comprehensive account overviews.