Benjamin Chew Email & Phone Number

Singapore

Singapore

Manager, Financial Services CenterManaged a team of 12 finance professionals with accountability for statutory and tax filing, general ledger, fixed assets, cost management, accounts payables and payroll operations.Controller duties for FedEx Australia and New Zealand entities- Handled the full spectrum of all accounting and tax matters, including Accounts Payables, Accounts Receivables, fixed assets, general ledger, payroll, payroll tax, business tax, GST, cash flow management and financial reports for monthly and yearly reporting.- Involved in financial strategic planning and provided inputs for budgeting and forecasts.- Strengthened the internal control system, recommended areas for improvement of both financial and operational fronts, and established new accounting policies and procedures.- Analysed financial data to help improve profits and operations, reduced costs, and developed financial strategies for the entities.- Provided finance policy training to stakeholders to improve compliance.APAC Record to Report (R2R) Department- APAC Managerial Lead for Fixed Assets; performed review of the CIP accounts, FA schedules for all APAC entities; ensured accuracy and completeness of FA. - APAC Managerial Lead Intercompany; performed review of intercompany transactions of all APAC entities; ensured timely and accurate completion of transactions for each month end.Key Achievements- Received APAC Excellence Award in 2019, awarded for exemplary performance and exceptional contribution to FedEx.- Spearheaded the global roll out of Oracle Cloud Financials with main responsibilities for Fixed Assets, Project Costing and General Ledger Modules. - Spearheaded the outsourcing of R2R functions to an outsource vendor through knowledge transfer, close monitoring and guided training.- Developed several UI Path RPA Bots for generating reports and automating SOX control steps as part ofthe month end closing.

Singapore

Managed a team of 20 finance and admin professionals with accountability for customer billing disputes and adjustments for APAC countries.- Handled invoice error investigation and adjustment of customer disputes for both corporate and individual accounts.- Resolved complex customer disputes/complaints escalated by staff.- Extracted data using SQL from data warehouse for billing root cause analysis with Excel Dashboard.- Performed analysis of invoicing errors and implemented corrective actions for error prevention.- Created excel dashboard for KPI and productivity analysis.- Ensured smooth day to day operations with high employee productivity and low departmental costs.Achievements- Exceeded Year on Year (YOY) KPI targets for all APAC countries with an annual average improvement of 10%.- YOY productivity improvements averaging 2 FTEs through use of Excel macro techniques to automate manual processes.- Successfully led the outsourcing of Invoice Adjustment activities to an outsource vendor as part of global finance transformation.- Reviewed the outsourcing contract for the functions of Billing, Invoice Adjustments and Cash Applications to ensure that APAC interests are safeguarded as part of the outsourcing.

Singapore

Individual contributor who supported the APAC Financial Service Centers (FSC) and Controller departments of 10 APAC countries in the areas of Internal Controls, Risk Management and SOX Compliance.- Ensured compliance to FedEx finance policies and improved internal controls in APAC through compliance reviews, controls testing and the educating and training of FedEx staff.- Handled APAC stakeholder queries on FedEx finance policies.- Ensured annual SOX compliance for APAC processes through testing and remediation of controls anddocumentation of results.- Ensured Finance departments pass Internal Audit (IA) reviews through IA preparations and facilitation in theIA process.Achievements- Detected and investigated employee and vendor frauds, resulting in prevention of revenue loss for the company.- Reduced SOX controls for APAC processes from over 400 controls to 30 key controls resulting in manpower savings of 1 FTE.- Enabled Finance departments to achieve “Excellent” audit results for the internal audit findings by conducting mock audits of their processes prior to visits by the Internal Audit team

Singapore

Singapore

Singapore

Singapore

Singapore

Singapore

Education record

Bachelor Of Arts - Ba, Accounting And Finance