Benjamin Choong Email and Phone Number

I am a seasoned Fraud Manager with 14 years of experience in fraud risk management at a leading international bank. My career journey began in mechanical engineering, where I specialized in industrial engineering and ISO9001 quality management system within a manufacturing environment. This strong foundation enabled me to seamlessly transition into the banking industry operations and process management, where I applied my technical expertise to optimize and monitor banking processes, eventually finding my forte in managing fraud risk.In my current role, I manage comprehensive fraud detection, prevention strategies, and investigations, ensuring robust fraud risk management across all banking operations. My expertise lies predominantly in the payment cards industry, where I have honed my skills in managing credit card fraud. Additionally, I have a strong focus on digital fraud and conventional banking fraud, leveraging advanced technologies such as AI and machine learning to enhance our detection and prevention capabilities.My keen interest in technology, combined with an inquisitive mind and thought structure of an engineer, has made me a natural talent for the fraud management role. I constantly seek out the latest advancements to stay ahead of emerging threats and enhance our fraud prevention strategies.