• Worked on the crowded café floor responding to multiple customer requests at once;• Approached interactions and requests with compassion;• Learned philosophies of nonviolence and gentle personalism;• Built relationships with people at different intersections of identities

• Built and maintained relationships with the diverse population of the members;• Engaged with members in smaller support services cases, acting and communicating with compassion;• Worked with a member to start a recovery group and co-facilitated group meetings;• Shadowed the RBSW Systems Navigator to learn more about how larger systems affect diverse and vulnerable populations

• Worked with patients with diverse socioeconomic backgrounds and ability status; • Performed administrative duties including insurance verifications, creating patient profiles and setting up charts; • Maintained critical organization and appropriately handled sensitive patient information; • Coordinated schedules with individual patients, Disability Determination Services and private companies scheduling independent medical exams;• Delegated tasks to office assistants and trainees.