Manage the property and supervise the staff in accordance with company policies to achieve maximum net revenue and enhance the value and quality of the property.•Optimize occupancy and net revenues and operate the property in a cost-effective manner to meet revenue goals.•Hire, train and develop personnel in accordance with Federal, State, local and fair housing laws and company policies.•Develop competitive marketing data and implement comprehensive marketing plan to achieve leasing and revenue goals.•Achieve leasing goals, plan and execute effective advertising, monitor curb appeal and ensure vacant units are market ready.•Establish and execute an effective resident retention plan, including positive customer relations and timely resolution of resident problems. Plan and host property sponsored resident social functions.•Manage administrative functions, including ensuring that all lease paperwork is complete and accurate and that all reports and company procedures are accurately and timely followed.•Follow and supervise maintenance functions and projects, ensuring safe and timely completion. Ensure that grounds, buildings and units are fully operational, safe and attractive. Visually inspect grounds, buildings and units on a regular basis.•Accurately record property income, expenses and other financial data in accordance with budget and policy guidelines. Responsible for daily deposits of income, petty cash and the safeguarding of property funds.•Detect, alleviate and monitor potential liability risks and follow safety procedures. Follow procedures in handling property loss, general liability claims and on-the-job employee injuries. • Travel for supplies and other property related matters, and attendance at company meetings, training seminars and industry seminars.•Assist Vice President with other matters as requested

I support the regional manager in meeting/exceeding the budget by achieving occupancy and rental rate goals and prompt collection of revenue. Inspection of each apartment unit during move in and move out, assuring the owner’s assets are protected at all times. Aid in accurate preparation of all leasing forms, maintenance requests, rent collection and company reporting. Support the regional manager with the overall operations of the community by promoting positive resident relations and handling resident complaints. In the absence and direction of the regional manager I supervise, motivate and direct the staff by promoting teamwork to achieve a common goal.

I provide outstanding customer service and sales ability and strong verbal and written communication skills. Additionally, I must be organized and possess strong computer skills. I perform leasing, marketing, customer service and administrative duties, that include:Leases and markets vacant and upcoming apartments. Completes all leasing paperwork.Compiles and processes applications for approval.Explains lease and all appropriate addenda to new resident. Walks apartments and reports all necessary improvements. Assists with resident relations. Keys in all fees, deposits, and new lease information. Shows apartments to prospective leases. Accepts and completes Notice to Vacate forms. Accepts rental payments. Other duties as assigned.

This was a seasonal job. I was responsible for taking school portraits of children at their schools. This entailed providing great customer service while photographing the children in a timely manner.

I was responsible for overseeing the day to day operations of multiple accounts which included daily tracking of the revenue, on-site supervision, payroll, deposits scheduling and money handling.

I was responsible for leading the field staff of parking enforcement officers and supporting them while out in the field. I was also responsible for finding ways where they could be more efficient. I was also responsible for all customer service related issues that came up.