Benjamin Cothren Email & Phone Number

Family Dollar Stores, Inc. Aug 2004 to PresentZone Vice President – Store Operations (October 2015 to Present)• H2 (Hybrid of Dollar Tree and Family Dollar) – Operational VP assigned to champion companies newest store format and competitive defense strategy. • Direct accountability to deliver business results for the following: business operations including, Sales, Customer service, P&L’s, Budgets, Loss Prevention, Shrink, Team relations, Human Resources, Staffing, Training and Development, Succession Planning, Real Estate, New Store openings. • 1.7 Billion Annualized sales. Analyze business and financial objectives, implemented business strategies and best practices to produce top line sales and profits. • $150 million in Annual payroll, Focus on controlling and Reducing OT, staffing mix, Labor Scheduling templates and sales per labor hour. • Directly Supervise up to 6 Regional Vice Presidents, 2 Extreme Urban Market Managers, overseeing 72 districts, over 1200 locations in over 16 States in the Midwest / Mountain West, Central and Eastern US. Urban markets include Chicago, Milwaukee, St. Louis, Cincinnati, Minneapolis, Memphis, Kansas, Nashville, Oklahoma and many others. • Modeled and implemented Corp Brand standards in customer service levels and team member engagement. Identified and developed talent at all levels, directly responsible for over 30 internal promotions to DM or RD level.

Charlotte, North Carolina Area

• Provided leadership direction for the following: business operations including, P&L’s, Budgets, Loss Prevention, Shrink, Team relations, Human Resources, Staffing, Training and Development, Succession Planning, Real Estate, New Store openings.• Managed the following markets: Extreme Urban Markets, Urban Markets and Core Markets. Including the following Boston & East coast of Mass, Miami, Orlando and Jacksonville FL, Memphis and Nashville TN, Cleveland OH, Detroit MI, Charlotte NC.• Trained and Mentored newly placed RVP's for 3 years. Groomed 4 DM's to be promoted to RVP positions & 19 managers promoted to DM roles. • 2014 #1 ranked Region out of 39 on OPSTAT report, measuring total operational contributions monthly and annually.• Provided cross functional collaboration with corporate office for Investor visits, conducted presentations on store operations to legal and other teams, presented market information during DM Training weeks.

Charlotte, North Carolina Area

• Directly supported DVP in supervising up to 870 stores and 39 districts. • Supported GVP and RVP’ with analyzing struggling markets and help establish training action plans. • Supported corporate level projects and initiatives including Portal system, Training and Developing new District Managers, AOM and PM roles and responsibilities, Disaster recovery programs

Education record

Education record