Benjamin Creed Email & Phone Number

Boston, Ma, Us

•Collaborate with the Center Director to manage the day to day operations of the facility. •Responsible for the scheduling of clients and therapists. •Support behavior therapist and clients. •Coordinate/conduct routine maintenance of facilities. •Coordinate hiring, onboarding and orientation for Center. •Update and maintain all supply orders for facility and client needs. •Prepares weekly/monthly operational reports for Center Director. •Develop and maintain employee and client retention initiatives. •Support business development and maintain community partnerships. •Facilitate and track center growth goals and initiatives. •Respond to client inquiries in a timely manner. •Enforce policies and disciplinary standards. •Call and set up meetings for community outreach initiatives. •Communicate openly and directly with management regarding concerns or ideas.

Salt Lake City, Utah, Us

Charlotte, North Carolina, Us

Independently implemented treatment and behavior intervention plans in both home and community-based settingsServed children and families of diverse cultural and socioeconomic backgroundsFacilitated learning for children ages 3-12 on various segments of the autism spectrumParticipated in parent training procedures: aided family members in obtaining new skills and utilizing treatment procedures to manage behaviors independentlyUtilized the principles of applied behavior analysis to facilitate client access to meaningful activities and experiences, including both education and leisure.

Managed all taproom operations including product/supply inventory, point of sale operations, and customer service.Led all brewery operations including kombucha production and brewery supply management.Received, filled, and delivered all wholesale orders for a customer base spanning the Triangle.Planned, promoted, and oversaw live in-store events including trivia nights, stand-up comedy shows, and holiday parties. Trained new employees on kombucha brewing techniques and customer service strategies for the taproom.

Topeka, Kansas, Us

Introduced new life insurance customers into the application & underwriting process and addressed their questions while providing an outstanding customer experience.Adhered daily to team norms and policies and met quality standards and Key Performance Indicators (KPIs).Provided actionable feedback from customers to the business and tech teams to drive improvements to our process & technology.Practiced consultative sales techniques to ensure that customers were paired with the most appropriate products for their unique needs.Communicated professionally with customers through various channels, including phone, email, chat and text.Created additional web content for the customer facing website including instructional videos and articles.

Durham, Nc, Us

- Responsible for the successful implementation of the Teamworks platform with collegiate athletic teams and support staff.- Provide and coordinate training sessions for Teamworks partners based on their current needs, priorities, and goals.- Focus on building relationships with collegiate staff including Coaches, Directors of Operations, Athletic Trainers, Academic Advisors, Compliance, and Strength Staff.- Assist with internal processes including new employee onboarding and updating internal documentation.- Uphold Teamworks Core Values of Humility, Honesty, Hard Work, Commitment, Exceptionalism, and Innovation during daily interactions with partners and teammates.

Durham, Nc, Us

-Develop a deep understanding of athletic operations management, as well as customer challenges and needs. -Fulfill technical requests (e.g. form conversions, ticket submissions, data uploads, account configuration, etc.).-Coordinate and Collaborate internally with Customer Success, Product Development, Engineering, and Sales teams to ensure all customer needs are being met for accounts.