Benjamin Crossfield Email & Phone Number

Manchester, GB

Manchester, England, United Kingdom

United Kingdom

• Assess and investigate applications presented for homelessness.
• Manage a caseload of 50 clients whom have presented homeless.
• Work with clients with challenging behaviours and complex needs.

Manchester, England, United Kingdom

• Source temporary accommodation for homeless clients.
• Managed a budget of £75,000 a month.
• Set up new contracts for temporary accommodation.
• Managed over 600 clients residing in temporary accommodation.

Manchester, United Kingdom

• Managed a shared house for 16 males aged 25 and over as a lone worker.
• Supported 16 males with low to high risk support needs to become tenancy ready.
• Maintained building Health & Safety, weekly fire alarms, room and CCTV checks.
• Maintained weekly and monthly reports for the management team.

Manchester, United Kingdom

• Created excel databases and application forms for the Private Rental team.
• Managed Manchester City Council’s clients on Manchester Move.
• Implemented ‘automatic bidding’ for Manchester City Council’s clients on Manchester Move.
• Managed weekly and monthly reports with regards to Manchester Move and the PRS Service.

Manchester Townhall Extension

• Managed the quarterly report for the Ministry of Housing known as the H-Clic (Previously P1E)
• Managed internal reporting for various departments within homelessness.
• Implemented a new platform rent system, including writing the manuals and training over 200 staff.
• Winner of the Rising Star Award for Children’s Services in 2018.

Manchester, United Kingdom

• Worked closely with schools and legal to produce cases for appeals.
• Presented cases to an independent panel for appeals.
• Supported schools with applications for the transition years to ensure they were managed fairly.

Oldham, United Kingdom

• Managed the JCP ESOL programme administration.
• Worked closely with the JCP to ensure clients maintained their studies to receive their benefits.
• Supported various Lifelong Learning Centres with administration and enrolments.

Manchester, United Kingdom

• End to end processing of applications for people onto the childcare registers
• Countersignature for the Criminal Records Bureau
• Communications with the CRB, Social Services, Police and an external medical department
• Inputting and testing new processes, procedures and systems
• Contact centre relief staff
• Training and supporting colleagues on new processes and procedures

Open Bachelor’S Degree (With Hons), Various Subjects, Passed

Modules completed in my Open Degree are - BSc (Hons) Open Degree Modules - • Intermediate German BSc (Hons) Open Degree Level 4 (30.

Level 3 Certificate, Data Analysis, Completed

Nvq Level 3 Advance Apprenticeship, Business And Administration, Passed

Achieved my NVQ Level 3 in Business & Administration in partnership with Ofsted includes Level 2 Keys Skills for Maths and English

Ncfe Level 3 Award, Education And Training (Ptlls)

Level 2 Certificates, Various Studies, Passed

Lifetime Award Principles of Customer Service Certificate Level 2 City & Guilds ITQ Certificate Level 2 NCFE Lean Organisational.

Ncfe Level 2 & 3 Certificates, Various Studies, Passed

NCFE Preparing to Work in Adult Social Care Certificate Level 3 NCFE Understanding Autism Certificate Level 2 NCFE Principles of Control &.

Ncfe Level 2 Certificate, Counselling Skills, Passed

Ncfe Level 2 Certificates, Various Studies, Passed

NCFE Principles of Team Leading Knowledge Level 2 Certificate NCFE Retail Operations Certificate Level 2 NCFE Supporting Individuals with.

Ncfe Cache Level 2 Certificates, Various Studies, Passed

NCFE Understanding Supporting Tenants in Social Housing Certificate Level 2 TQUK Suicide and Self Harm Awareness Certificate Level 2 NCFE.

Ncfe Level 1 Award & Level 2 Certificates, Various Studies, Passed

NCFE Preparing to Work in Adult Social Care Certificate Level 2 NOCN Information, Advice & Guidance Certificate Level 2 NCFE Exercise.