I have achieved proficient in various cleaning techniques, equipment usage, and sanitation standards to ensure guest satisfaction OHS and WHS as well work safe White Card both construction and Housekeeping during Pre-Opening with effective communication who works well with housekeeping and front desk teams to maintain seamless operations, ability to prioritize tasks in a fast-paced environment, ensuring timely room turnovers and efficient reservation handling. During my Reservation position I have built skills in using reservation software, with a focus on accuracy and efficiency in booking processes such as Reserve, CRM, and Microsoft efficiently. Strong interpersonal skills, with the ability to anticipate guest needs and respond to inquiries and complaints professionally.I have maintain high standards in room presentation and accuracy in reservations to foster guest loyalty and satisfaction and develop quick and effective solutions to guest issues, contributing to a positive overall experience. I am very open to work any careers Currently learning in RMIT online studies part-time for Accounting for a goal to achieve becoming an Accountant.