I have achieved proficient in various cleaning techniques, equipment usage, and sanitation standards to ensure guest satisfaction OHS and WHS as well work safe White Card both construction and Housekeeping during Pre-Opening with effective communication who works well with housekeeping and front desk teams to maintain seamless operations, ability to prioritize tasks in a fast-paced environment, ensuring timely room turnovers and efficient reservation handling. During my Reservation position I have built skills in using reservation software, with a focus on accuracy and efficiency in booking processes such as Reserve, CRM, and Microsoft efficiently. Strong interpersonal skills, with the ability to anticipate guest needs and respond to inquiries and complaints professionally.I have maintain high standards in room presentation and accuracy in reservations to foster guest loyalty and satisfaction and develop quick and effective solutions to guest issues, contributing to a positive overall experience. I am very open to work any careers Currently learning in RMIT online studies part-time for Accounting for a goal to achieve becoming an Accountant.
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Hyatt Reservation Agent Gpgs Bahasa And EnglishHyatt Feb 2024 - Sep 2024Melbourne, Victoria, AustraliaI have achieved high level of luxury hotels upsell of room description within the Indonesian Properties and Australia for Alila’s, Park Hyatt, Grand Hyatt, Hyatt Place, and Regency hotels. Provide customer service caring for the guest in the Hyatt way, always reached expected sales KPI target, World of Hyatt membership general enquiries, Wholesale 3rd Party booking Authorization paperwork travel agents, qualifying standard procedures and quality. Customer Service emails, Travel agent enquiries, and Issuing any World of Hyatt Awards. I have also wide knowledge with the Indonesian hotels and travel agent of luxury hotels, Hyatt Prive sales, and identifying threats or impersonation. I have looked after the guest and treat everything I do with full responsibility and ownership. -
Housekeeping SupervisorThe Motley Hotel Jan 2023 - Jan 2024Richmond, Victoria, AustraliaI have achieved multitasking jobs during my employment in Motley Hotel, I am able to keep rooms clean up to standard, while restocking and counting stocks in the housekeeping pantry such as cleaning utensils, chemicals, linens, amenities, towels, and etc, as well from early morning and end shift performing a full service standard cleaning in the public area lobby. Providing excellent teamwork in the team, supervision, SOP, hygiene and cleanliness. -
Housekeeping TeamleaderMeriton Aug 2023 - Oct 2023Melbourne, Victoria, AustraliaI have led my team during the pre-opening of Meriton such as organizing amenities,beds, linens, towels, cleanliness, keep stocks log, and train each of my people to be ablework efficiently and swiftly. Successfully reach deadline by the time Meriton Opens. I’ve also done double shift in order to supervise my staff to be able to do the public area and laundry as well pantry stock includes assisting the front desk any customer request. -
HousekeepingAmora Hotel Riverwalk Melbourne Aug 2022 - Dec 2022Melbourne, Victoria, AustraliaOpera PMS, Deputy shift log, Microsoft task/excel sheet, Supervising, Able to train, and budgetting assistant with the Manager -
Meat SlicerB&E Foods Jan 2021 - May 2022Frankston, Victoria, AustraliaOvernight Slicer Meat
Benjamin D Education Details
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Semester 2 -
Penola Catholic College
Frequently Asked Questions about Benjamin D
What is Benjamin D's role at the current company?
Benjamin D's current role is Student at Penola Catholic College.
What schools did Benjamin D attend?
Benjamin D attended Rmit University, Penola Catholic College.
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Ben Cusack - R✛D Tax Incentive Specialist
I Help Innovative Companies Fund Their Growth By Leveraging The R&D Tax Incentive. Email Me At 𝙗𝙚𝙣@𝙗𝙪𝙡𝙡𝙚𝙩𝙥𝙤𝙞𝙣𝙩.𝙘𝙤𝙢.𝙖𝙪 And I Can Give You Some Tips On How To Get It. ✅Melbourne, Vic1bulletpoint.com.au -
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Benjamin D. Smith
Cad Estimator/Draftsperson (Former) + Software & Game Developer In My Spare Time.Greater Sydney Area1hotmail.com2 +614170XXXXX
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