Benjamin White Email & Phone Number

Albuquerque, New Mexico, United States

Albuquerque, New Mexico, United States

Manage all day-to-day operations of the 238-unit Nova Collection. This portfolio contains four separate assets ranging from 48-unit to 70-unit communities. Reporting directly to Regional Manager with RPM Living and property owners.• Manage renovation of classic units with scope of work ranging from entire unit renovations to partial renovation depending on unit condition and previous remodeling.• Increased the portfolios 74% occupancy to 89% leased while also increasing rent collections from 70% to roughly 80% as of March 2023.• Assist corporate accounting with bookkeeping, accounts receivable, and accounts payable for each individual asset.• Supervised a full-time office and maintenance team consisting of three to four employees in conjunction with new hire on-boarding and training of four of those employees.

College Station-Bryan Area

Managed all day-to-day operations for 188 units including single family homes, duplexes, fourplexes, condominiums, and small apartment buildings.Assisted in the migration of the company's entire portfolio, roughly 900 units and 200 owners, from Buildium to AppFolio.Assisted with bookkeeping, accounts receivable, accounts payable, and general accounting for the company's entire portfolio.Company ambassador to the Bryan-College Station Association of REALTORS®.

Albuquerque, New Mexico

Managed all day-to-day operations of the 398 unit Cinnamon Tree Apartments.Managed an office staff and maintenance team of nine employees.Facilitated the sale of Cinnamon Tree Apartment from Thompson Michie Associates to Stonewag US in March 2018.Lead the transition of property management from Thompson Michie Associates to MEB Management Services.Increased occupancy from 90% to 97% by improving customer service through staff coaching. Coordinated a completed property re-painting, amenity restoration, and installation of LED lighting.Advocated for resident safety and unit upgrades resulting in the installation of improved lighting, security gates, security cameras, improved fencing and the remodel of five units per month.

Albuquerque, New Mexico

Managed all day-to-day operations of the 179 unit Comanche Wells Apartments.Managed an office staff and maintenance team of 4 employees.Maintained an occupancy of 99.5%.Formulated an aggressive budget to address extreme deferred maintenance in plumbing and multi-levelexterior stairs.

Albuquerque, New Mexico, United States

Responsible for rent payments, daily deposits, balancing books, and accounts payable at Cinnamon Tree Apartments.Completed rolling audit of resident contracts, maintenance requests and data entry.Managed and fielded customer service issues prior to escalation to upper management.Filed and completed 114 court evictions while canceling another 111 and dismissing 87.Submitted 203 past delinquent accounts totaling $187,031 to collection agencies.Recovered $29,235 in-house from delinquent accounts.Completed all move ins, move outs, and final account statements via Yardi.Leased 69 apartments in addition to Accounts Manager duties.Provided bookkeeping, accounting, customer service, and sales assistance as needed forsister properties within the region.

Albuquerque, New Mexico, United States

Primary Leasing Specialist for the 200 unit Telegraph Hills Apartments.Responsible for drafting all resident contracts, files, maintenance requests and daily phoneduties.Analyzed the market and competition to assist manager with marketing activities.Handled phone calls and office visits from prospective residents.Exceeded managements objectives and maintained an occupancy of 95% or higher.Ensured that the property always maintained a professional and appeasing curb appeal.Addressed all customer service complaints prior to escalation.

Albuquerque, New Mexico, United States

Assigned to an initial three-month contract to lease apartments for Thompson Michie Associates at the 200 unit Telegraph Hills Apartments.Responsible for all activities related to leasing, move-ins, move-outs, renewals, weeklymarket surveys, traffic generation, customer relations, prospect qualification, maintenancerequests and lease agreement preparation.Continuous data management for relevancy and accuracy into Yardi Voyager.

Texas Real Estate Salesperson License, Real Estate

Completed 180 hours of online self-study advanced pre-licensing course work. Licensing exam was completed in September 2020. Received.

New Mexico Associate Brokers License, Real Estate

Completed 90 hours of online self-study advanced pre-licensing course work. Attended three traditional classes prior to taking licensing.

Architecture

Basic course work was completed on the path for a degree in Architecture. Course work emphasized on mathematics, engineering, and computer.

Culinary Arts/Chef Training

Completed a wide variety of course work with emphasis on Culinary Arts. Honors received for being top student in the Culinary Arts.

High School Diploma, High School/Secondary Diplomas And Certificates