Benjamin Dahms Email & Phone Number

Milwaukee, Wi, Us

Milwaukee, Wi, Us

Milwaukee, Wisconsin, United States

• Currently working for a PEO company with a book of 16 multi-million dollar clients in the healthcare field.• Organize HR policies across 16 clients with over 7,500 worksite employees, and growing daily.• Work closely with client employees within nursing, hospice care, therapy, care giving, and memory care fields.• Manage projects that involve the creation of HR policy, state and federal compliance, and census imports. • Act as a liaison between the client and internal… Show more • Currently working for a PEO company with a book of 16 multi-million dollar clients in the healthcare field.• Organize HR policies across 16 clients with over 7,500 worksite employees, and growing daily.• Work closely with client employees within nursing, hospice care, therapy, care giving, and memory care fields.• Manage projects that involve the creation of HR policy, state and federal compliance, and census imports. • Act as a liaison between the client and internal departments to prioritize client satisfaction and quality service. • Facilitate client retention projects and prioritize resolution to the client’s main needs and concerns.• Supervise all new client implementations and location acquisition projects while coordinating with other teams.• Train clients on payroll, custom reporting, HRIS, and managerial access software and processes.• Meet weekly with client company leaders to determine how best to service their needs and practices.• Oversee all active service tickets and projects of all internal departments involved with assisting my client list. Show less

Milwaukee, Wisconsin, United States

• Created screening packages for client companies based on their needs and industry requirements. • Managed I-9 compliance and labor law variations by state. • Distributed labor law posters to client companies and instructed clients on poster placement compliance. • Monitor sales metrics for all extra client poster orders and purchasable state compliance guides. • Trained to new clients on how to process new hire screenings and use the associated tracking… Show more • Created screening packages for client companies based on their needs and industry requirements. • Managed I-9 compliance and labor law variations by state. • Distributed labor law posters to client companies and instructed clients on poster placement compliance. • Monitor sales metrics for all extra client poster orders and purchasable state compliance guides. • Trained to new clients on how to process new hire screenings and use the associated tracking software. • Met with client leaders to go over the compliance expectations and requirements for the I-9 verification laws. • Organized case and workflow management support for the Operations team. • Developed new standards of procedure that prioritize client satisfaction and optimize team productivity. Show less

Milwaukee, Wisconsin, United States

• Answered employee questions relating to payroll, benefit deductions, tax deductions, and wage garnishments. • Lead presentations showcasing the screening, onboarding, and compliance expectations to new clients. • Trained clients on the use of the HRIS employee management and payroll software. • Troubleshooted HRIS technology errors and functionality questions at the client managerial level. • Worked with third party screening providers to create screening packages… Show more • Answered employee questions relating to payroll, benefit deductions, tax deductions, and wage garnishments. • Lead presentations showcasing the screening, onboarding, and compliance expectations to new clients. • Trained clients on the use of the HRIS employee management and payroll software. • Troubleshooted HRIS technology errors and functionality questions at the client managerial level. • Worked with third party screening providers to create screening packages for new client companies. • Corresponded with insurance carriers, providers, and medical facilities to answer employee coverage questions. • Educated employees on detailed specifics of all insurance offerings, retirement plans, and employment rights. • Verified employee status changes and coordinated leaves of absence, STD/LTD, and FMLA with benefits teams. • Trained all new HR specialists on processes, expectations, and customer service skills. Show less

Milwaukee, Wisconsin, United States

• Facilitated the onboarding process including recruitment, screening, I-9 verification, and benefit enrollment. • Assisted with all employee and client HR inquiries by phone and by email. • Ensured that all staff were fully onboarded and set to receive pay by their start date. • Ensured employee were in compliance with federal and state labor laws prior to hire date. • Coordinated with all internal departments to ensure timely responses to client needs. •… Show more • Facilitated the onboarding process including recruitment, screening, I-9 verification, and benefit enrollment. • Assisted with all employee and client HR inquiries by phone and by email. • Ensured that all staff were fully onboarded and set to receive pay by their start date. • Ensured employee were in compliance with federal and state labor laws prior to hire date. • Coordinated with all internal departments to ensure timely responses to client needs. • Utilized diffusion and consolation tactics when handling sensitive topics and situations with employees. • Managed various standards of procedure depending on specific client needs and practices. Show less