- Drove the implementation of solutions for critical issues, ensuring efficient resolution and minimal downtime.- Conducted thorough debug on a range of complex issues, employing analytic skills to identify root causes.- Presented clear and concise data on feature development and critical issues to various engineering teams.

Responsibilities:- Executes hands-on and automated testing of client reference systems for semiconductor validation- Configures and maintains test hardware and infrastructure for 60+ mobile and desktop systems- Updates hardware configurations to maintain test readiness ahead of client roadmap schedules- Analyzes and compiles test data into meaningful reports- Identifies and reports platform issues using JIRA ticketing system- Collaborates with debug and engineering teams for triage, regression, and resolution of platform issues- Multi-tasking under high pressure situations- Prioritizes execution of simultaneous projects to meet business critical deadlines- Manages daily communication of test requests, status updates, and results- Coordinates with team members across multiple campus sites and timezonesSkills:- Hands-on skills for designing, integrating, testing, and troubleshooting computer systems- Installs PC hardware, including: CPU, RAM, storage drives, discrete GPU, USB and PCIe peripherals- Develops manual test case procedures to optimize validation coverage and efficiency- Stability testing of games, user applications, security features, power state transitions- Reading and writing to registers using JTAG interface for SoC debugging- WinDbg setup, live debugging, and memory dump analysis- Windows and Linux command line- Compiling, flashing, and configuring BIOS firmwareKnowledge:- Microprocessor development and business processes- Relationship between hardware, firmware, OS, drivers, and applications- CPU, APU, SoC, and ASIC architectures- System level components, including: DRAM, PCIe, SATA, USB, chipset, I2C, TPM, LAN, WLAN- Boot process from POST to OS- Power state transitions, including: hibernation, sleep, modern standby- Industry standard computer specifications and benchmarking