I possess many years of, both domestic and international experience in the restaurant/ hospitality industry the majority of which have been spent in the field of Single-unit Management, Multi-unit Management, Training and Franchise Support of dozens of corporate and franchise stores in multiple American states from Massachusetts to Hawaii as well as overseas in Bermuda (UK). These enterprises span a wide range of restaurant industry segments including Upscale & High Volume Casual Dining, Fast Casual, QSR/Delivery, Commissary, Concessions, Convenience, Catering, Bakery and Retail.As a result of the length and breadth of my multi-national experience I have exceptional acquaintance with operational policy and procedure; interpersonal, employee, franchise, vendor and customer/guest relations; franchise, management and employee training, development and coaching; local to regional marketing strategy; business planning, development and evaluation: P&L, metrics and variable cost management; quality assurance; new store opening/new product launch project timeline management, just to name a few.