Over 4 years ago I educated and drove myself to embark on a new career path in tech, after nearly a decade of working as a paid performer and service industry professional. Since then I have found my synthesis of interpersonal and technical proficiencies have allowed me to excel in Technical Account Management with a focus on innovative SaaS.Articulate and confident, I am adaptable and excel in a number of roles and able to create, motivate, and demonstrate the implementation of excellent customer experiences that positively influence high-value clients, executive and C-level leaders, stakeholders, and end-users alike.Empathetic and driven, I refuse to see customers as a number on a board but as unique entities with equally unique needs to be addressed. I can effectively manage pain points, individual requirements, and customer comfort with new software tools and features while working on a goal-oriented timeline.Technically proficient and self sufficient, I am an intermediate coder with experience in Python and SQL and have adopted proprietary company coding languages with minimal ramping time. I excel at self-disciplined learning styles, and always meet a challenge with determined optimism and winning attitude.I can be relied on by C-level leaders, fast-growing startups, and established enterprises to align customer success, business, and sales interests to achieve ideal outcomes.