Work with sales and customer service departments to ensure on time order fulfillment. Responsible for purchasing materials and supplies, scheduling machine time and labor and scheduling deliveries. Obtain raw materials, materials for packaging product and plant supplies. Main objectives in this role include reducing labor, material and freight costs, while absorbing steadily growing sales and increasing production capacity. Manage five delivery drivers and five shipping and receiving employees. Also play an active role in recruiting and managing performance for these labor categories along with production staff.

Supervise manufacturing operations of corrugated converting department, including laminating, die cutting, flexo printing, folding and gluing. Responsible for ensuring orders are produced according to quality standards and correct timeline to fulfill customer requirements. Also responsible for coordinating maintenance activities with technicians and vendors.

Supervise fabrication of reinforcing steel for construction applications, scheduling production, labor and maintenance to ensure customer satisfaction through accurate, timely delivery of customer orders.

Managed production for industrial laundry processing cleanroom garments. Led team of 60 associates. Integrated processing volume increase of over 100%, due to business transferred from other market centers. Saved $261,000 per year through increasing output and reducing hours. Responded to customer issues to provide timely, complete resolutions. Achieved ISO 9001:2000 certification for the plant. Managed recruiting and hiring for the plant. Responsible for plant costs and maintaining operating supplies. Supervised facility and equipment maintenance.

Production Supervisor, Uniboard USA, LLC, Moncure, NC, November 2007-PresentManage processing, materials handling, and quality control for Uniboard Moncure’s two laminating lines producing Thermally Fused Melamine and Flooring panels. Responsible for organizing and verifying correct items for specialized shipments, prioritizing and coordinating machine work with the maintenance department, and working in conjunction with purchasing department to ensure that all operational supply levels are maintained. Worked with Movex ERP system. Participated as Subject Matter Expert in the design, testing and integration of SAP software system to manage product flow from raw materials to finished goods. Set plant production records for uptime and yield. Product yield has improved 5% and uptime has increased 19%. Implemented recycling and reuse programs for packaging supplies for raw materials and finished goods.

Supervised processing, materials handling, and quality control for two laminating lines producing Thermally Fused Melamine and Flooring panels. Responsible for organizing and verifying correct items for specialized shipments, prioritizing and coordinating machine work with the maintenance department, and working in conjunction with purchasing department to ensure that all operational supply levels are maintained. Worked with Movex ERP system. Participated as Subject Matter Expert in the design, testing and integration of SAP software system to manage product flow from raw materials to finished goods. Implemented SMED and 5S principles in the production process. Set plant production records for uptime and yield. Product yield has improved 5% and uptime has increased 19%. Implemented recycling and reuse programs for packaging supplies for raw materials and finished goods.

Managed a team of 13 employees within the operation's Service Department while implementing Cintas policies and procedures; hire, train and develop Service Department personnel; renew customer contracts, negotiate price increases, maintain service and goodwill to customers.

Managed processing, materials handling and route loading for $23 million/year industrial laundry operation. Led team of 80 employees. Monitored finished quality, making necessary processing adjustments to ensure customer satisfaction. Scheduled and executed purchasing to supply the entire operation. Increased productivity 17%. Lowered labor cost 3.8%. Coordinated with other departments in the operation to integrate added volume from two major acquisitions. Implemented strategies in order to provide smooth transition into processing the acquisition volume. Acquisition integration involved changing identification labels in thousands of garments, preparing automated sorting and washing system for those garments, planning purchasing to compensate for new volume, and adding new customer information to the Cintas CLASS computer system. Worked alongside Six Sigma department to implement initiatives to increase efficiency and reduce costs.

Provided solutions for customer concerns and coordinated special deliveries to customer sites. Designed and executed programs that increased customer satisfaction and retention. Increased customer satisfaction 31%. Managed team of 2 representatives and 1 driver. Worked in conjunction with corporate Cintas staff to organize and implement widespread changes and new installations for national accounts. Coordinated new accounts for rental business, processed initial paperwork, data entry, and provided first delivery of the products to new customers.

Managed a team of 13 employees within the operation's Service Department while implementing Cintas policies and procedures; hire, train and develop Service Department personnel; renew customer contracts, negotiate price increases, maintain service and goodwill to customers.

Managed processing, materials handling and route loading for industrial laundry operation. Led team of 80 employees. Monitored finished quality, making necessary processing adjustments to ensure customer satisfaction. Scheduled and executed purchasing to supply the entire operation. Increased productivity 17%. Lowered labor cost 3.8%. Set plant production records. Coordinated with other departments in the operation to integrate added volume from two major acquisitions. Implemented strategies in order to provide smooth transition into processing the acquisition volume. Acquisition integration involved changing identification labels in thousands of garments, preparing automated sorting and washing system for those garments, planning purchasing to compensate for new volume, and adding new customer information to the Cintas CLASS computer system. Worked alongside Six Sigma team to implement initiatives to increase efficiency, eliminate waste and reduce costs.

Operated carding and drafting machines in the manufacture of carpet yarn. Monitored quality of products through established test procedures.

Planned, coordinated, and conducted events for Youth of the church from infants to college-age. Planned curriculum for and staffed Christian Education program. Coordinated various aspects of liturgy, including preaching, teaching and public speaking. Was responsible for administrative duties within the church, including writing, publication and distribution of mass mailings and the church newsletter.

Provided solutions for customer concerns and coordinated special deliveries to customer sites. Designed and executed programs that increased customer satisfaction and retention. Increased customer satisfaction 31%. Managed team of 2 representatives and 1 driver. Worked in conjunction with corporate Cintas staff to organize and implement widespread changes and new installations for national accounts. Coordinated new accounts for rental business, processed initial paperwork, data entry, and provided first delivery of the products to new customers.

Controlled inventory and supervised employees for three retail stores.