Benjamin Day work email
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Benjamin Day personal email
I am a senior technical service representative. I've worked 20 years supporting both internal and external users with many different applications, operating systems, and procedures. I've worked in banking, financial advisor, and ISP industries. A cheerful pun-wielding tech, looking for the next job opportunity.
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Premier Service Group RepresentiveRbc Wealth Management Aug 2016 - Sep 2024Greater Minneapolis-St. Paul AreaLevel 2.5 hybrid Tech/Business Desk for top 10% earners at RBC Wealth Management. White glove support for MS Office, Factset, Salesforce, and other internal applications, TCP/IP, VPN/RSA, Maas360. As well as training in three new techs for the department. -
Service Desk AnalystRbc Wealth Management Aug 2015 - Aug 2016Greater Minneapolis-St. Paul AreaCorporate support for RBC Wealth Management, mostly working with financial advisors, but also support, and corporate staff. Also supported outside FA's that used RBC branded tools. Level 1.5 help desk, with some level II troubleshooting. Became subject matter expert on check scanners, remote access (RSA/VPN). Also was responsible for training one new tech, who became lead.
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Response Line AnalystGreentree Aug 2014 - Aug 2015St Paul, MinnesotaCorporate tech support for a small Financial Advisor firm. Greentree merged with Ditech about half way through my employment. Mostly Level 1.5 helpdesk. With pretty basic stuff including resets, software troubleshooting, TCP/IP troubleshooting, as well as RSA/VPN. -
Deployment AnalystIntuitive Technology Group Sep 2011 - Mar 2014Contractor for IBM based Deployment projects at Best Buy Corporate.Worked a 3rd shift, 9 PM to 7 AM as a Level II/III for Best Buy's DOC (Deployment Operations Center), working as call center support for field techs installing hardware workstations, registers, servers, and general cabling issues and troubleshooting.In the last year was promoted as an Level III Engineer watching server builds, for a server upgrade project. -
Level Ii AnalystTcf Bank Aug 2007 - Aug 2011Level II Retail Analyst. Internal tech support for TCF (Twin Cities Federal) now Huntington Bank. Acted as tech lead on weekends, though we had a tech on-call for emergencies. Supported ATM's (Automated teller machines), internal tech software, MS Office, and server based greenscreens. As well as trained on several techs.
Benjamin Day Skills
Benjamin Day Education Details
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Ukiah High School
Frequently Asked Questions about Benjamin Day
What is Benjamin Day's role at the current company?
Benjamin Day's current role is Technical Support Representative | Expert in Tech Support and Training.
What is Benjamin Day's email address?
Benjamin Day's email address is be****@****rbc.com
What schools did Benjamin Day attend?
Benjamin Day attended Ukiah High School.
What skills is Benjamin Day known for?
Benjamin Day has skills like Tcp/ip, Dns, Customer Service, System Administration, Windows 7, Information Technology, Troubleshooting, System Deployment, Active Directory, Technical Support, Windows Server, Computer Hardware.
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Benjamin Day
Pre-Contracts Construction Manager In The Major Projects Division Of John HollandGreater Melbourne Area -
2mt.com, hobsonsinstruments.com.au1 +613964XXXXX
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Benjamin Day
Lecturer, Department Of International Relations, Coral Bell School Of Asia Pacific Affairs, AnuCanberra -
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