Benjamin Delgado Email & Phone Number

Los Angeles, California, United States

Beverly Hills, California, United States

Los Angeles Metropolitan Area

• Responsible for the direct training of all new hired employees including AP team, Managers, Sales Associates, and Support Associates• Responsible for Company image protection across 100 employees• Maintains positive Company image towards internal customers, external customers and the community in order to achieve company goals• Maintains and completes all weekly/monthly checklists and audits in a timely manner in accordance to company guidelines• Leader for Shortage and Safety programs training the entire store population• Contributes to maintaining shortage numbers through internal investigations concluding with admissions of theft from interviews. • Partner with multiple law enforcement agencies to resolve external fraudulent theft through investigations of data.• Lowered store shortage loss $100,000 through resolution of merchandise recoveries, internal investigations, and safety prevention.• Partner with HR to resolve employee policy violations• Coordinate storewide meetings to disseminate information regarding safety, shortage, and store policy.• Implemented and regulated COVID-19 policies for store population• Created optimal safety standards to minimalize both employee and customer accidents• Manages difficult customer situations to deescalate customer issues• Curates rotating schedule for multiple employees to provide coverage for store needs• Selects viable candidates to join store team to ensure company goals are met

Bachelor'S Degree, Communication And Media Studies

Associate Of Arts And Sciences - Aas, Communication And Media Studies

Associate Of Arts - Aa, Communication And Media Studies

Associate'S Degree, General Studies