As a results-driven Senior Technology leader, I successfully design, implement and support comprehensive IT and Customer Success programs. My expertise lies in eliciting needs and positioning customized solutions that drive transformation, improve performance and reduce costs. Throughout my career, I have been consistently recognized as a collaborative thought leader who defines vision, aligns goals and drives organizational growth through innovative technology.— SPECIALITIES —• IT Strategy & Execution • Issue Resolution • Business Transformation • Business Development • Client Support Services • Customer Engagement • Relationship Management • Delivery Governance • Data Analytics & Tools — TECHNOLOGY —Microsoft • i0S • Salesforce • ConnectWise Automate • Spiceworks • Okta • OS33 • Fortinet • Sophos • Kerio • Cisco Meraki • Cloud Network Management • IPv4 • Digital Communication Platforms • RAID System