Benjamin Devore Email & Phone Number

Lexington, Ky, Us

Lexington, Kentucky, United States

One of 3 lead mechanical engineers on a new high end color printer. Specific areas of responsibility included paperfeed architecture, scanner integration to the base printer, industrial design and covers, system safety, and usability. Coordinated communication and cooperation between various module teams in Lexington, the Philippines, and Japan to ensure successful integration into the product.

Lexington, Kentucky, United States

Oversaw product repairs and updates at customization centers including working on site with our warehouse/distribution partner. Assisted technical support with troubleshooting and resolving difficult field issues. Created instructional videos to assist field service team with printer repairs. Travelled on multiple occasions to China to work on site with our manufacturing partner and part vendors. Developed, tested, and generated engineering design changes to improve various aspects of manufacturing and assembly.

Lexington, Ky

Led team to develop covers, thermal management, waste toner systems, as well as interfaces between various printer subsystems and the base engine. Worked with a cross-functional team of engineers from all areas of the printer and outside support areas to plan and facilitate tests for acoustics, waste toner, thermal, packaging, etc. Owned cost and schedule tracking for my team.

Lexington, Ky

Generated rework/update instructions and processes to enable successful product updates at customization centers. Oversaw product repairs, reworks, and updates at customization centers worldwide including working on site with customization teams in the US and Europe. Performed customer updates in the field for key accounts. Assisted technical support with troubleshooting and resolving difficult field issues. Created instructional videos to assist field service team with printer repairs. Managed engineering design changes and tracked production cost for current products.

Lexington, Kentucky

Led team to develop internal base printer paperpath. Worked closely with input/output option teams to integrate input/output trays and options. Worked with my team as well as input/output option teams to identify critical parameters and relationships and establish specifications for those relationships. Led team to plan tests and test fixtures to test critical relationships. Also owned product cost and schedule tracking for my team.

Lexington, Kentucky

Temporarily on loan to scanner autodocument feeder team as part of task force to troubleshoot and resolve paperfeed issues.

Lexington, Kentucky

Led team to develop printer covers as well as thermal and waste toner systems. Personally owned the acoustic deliverables for 3 products. Worked with my team as well as cross-functional team of engineers from all areas of the printer and other various outside support areas to plan and facilitate tests for acoustics, waste toner, thermal, packaging, and covers. Owned cost tracking for my team as well as for the hardware from multiple other areas of the printer. Owned schedule tracking for my team. Participated in interviewing prospective new hires for our department.

Lexington, Ky

Temporarily on loan to high end mono printer team to troubleshoot and resolve paperfeed issues.

Lexington, Kentucky

Owned design, testing, cost, and schedule for input paper trays and input options. Oversaw product development with a Japanese design partner as they developed and tested the high capacity input tray. Worked through conference calls as well as face to face meetings in Lexington to assist them in solving massive performance issues left over from previous generation of the product.

Lexington, Kentucky

Temporarily on loan to mid-range color printer team to kickstart the multipurpose feeder design for their new product.

Lexington, Kentucky

Owned design, testing, cost, and schedule for high end color printer multipurpose feeder.

Bachelor Of Science (Bs), Mechanical Engineering

Education record