• Maintain, Setup, and Deploy macOS and Windows based systems, management platforms.• JAMF management expert• Jira system expert• Management of computer systems through PowerShell and Bash scripting• Assist in maintaining the school’s various servers and backend systems that support the school’s computing infrastructure. This includes on premise and virtual servers that host specialized software that is critical to the school’s ability to deliver its curriculum daily, administrative resources, content management and asset management systems.• Conducting preventative maintenance to ensure the integrity of servers and maintain uninterrupted uptime, while performing routine systems checks to uphold system integrity and ensure regular functionality of system backups.• Oversee projects and new initiatives required of the School’s IT Team.• Primary responsibility for projects assigned by Director of IT, as well as participation as a team member in projects assigned to other team members.• Provide technology training as required to ensure personnel can operate existing and new technologies as needed. This may include regularly scheduled software training, orientation training for new employees, training for student employees, etc.• Serve as a mentor to other IT team members as well as student employees employed throughout the school’s computer labs, studios, and equipment distribution counter.

Setup, Monitor, and Maintain servers (Windows Server 2019, Hyper-V, and Backup Servers)Deploy and Maintain Wireless Networks (Extreme, UniFi, and Ruckus) Setup and Maintain Networking equipment (UniFi and SonicWall)Assist faculty/staff with classroom/administration technology issuesDeploy and Maintain student Chromebooks through G Suite & Administration Console and physical hardware repairs such as screens, trackpads, and keyboards. Manage Apple OS devices (iMacs, MacBooks, and iPads) through Mosyle MDM Run weekly school Chapel A/V systems and live stream equipmentApart of Major purchase decisions and strategies for current and future IT equipment

(Once a Year) Break Out IT Specialist – FETC Conference (Future of Education Technology Conference) Responsible for over-seeing break-out rooms IT to ensure seamless presentations during the conference.• Assist with setup/breakdown of computer stations (approx. 160-PC & 60-Mac laptops)• Help store, care, retrieve, and setup of sponsored/rented/loaned equipment (laptops, iPads,document cameras, Apple TVs)• Provide technical support/troubleshooting for staff and presentations in Exhibit Hall theaters.• Set technology equipment and electric to meet the needs of workshops and sessions as wellas load educational software onto workshop computers.• Provide technical support/troubleshooting/problem solving for issues that occur in hands-onand BYOD workshop sessions as well as conference floor as requested.• Aid presenters and workshop attendees as needed.

Help with and completing customer online order pickups.• Advise customers with product knowledge in-store and over the phone.• Ensure that all online orders are categorized and stocked for in-store pickup.• Assist as a backup for register assistance and full shifts.• Keep up-to-date knowledge of the store inventory for customer assistance.• Navigate the back-end systems of BestBuy to make warehouse orders and check inventory.• Support store security by maintaining the overall integrity of purchasing process to preventinventory loss/theft.Support Front End managementBack-up for leadership staff front end and operations when coverage was needed