Benjamin Diggles Email & Phone Number

Billings, Mt, Us

Supervises and mentors a group of credit analysts in the Eastern, Central Washington and North Idaho region. Responsible for administering the flow of work to and from credit analysts, monitoring the quality of work being produced, and aids in the hiring and training of credit analysts. Responsible for hiring of new members of the team and developing them into credit analysts to support the local market relationship teamsIn addition to this and other projects as they fall due responsible for the most complex case (size and deal scope) underwriting for the region.

Billings, Mt, Us

Mentor junior members in the team about loan underwriting in C&I, CRE, and other specialist industriesSpecialist Credit Analyst in Auto Dealership (including Flooring Lines), Hospitals, and complex cases (e.g. leveraged cash flow or projection based)Complete financial analysis of company financial documents including tax returns, internal statements, and accountant prepared documents.Write credit memo application working with Loan Officer / Relationship Manager commentary around the financial statements that have been generated.Update and complete initial risk ratings for commercial loans

Billings, Mt, Us

Complete financial analysis of company financial documents including tax returns, internal statements, and accountant prepared documents.Write credit memo application working with Loan Officer / Relationship Manager commentary around the financial statements that have been generated.Update and complete initial risk ratings for commercial loans

Act as Sageworks Administrator for INB and be the primary contact point for the vendorSet up new users and deliver training on the platform / new updates to the software. Develop and monitor commercial Risk Ratings model, ensuring this stays relevant and up to dateComplete stress testing of the bank’s lending portfolio using the Sageworks toolsComplete constructive feedback to Sageworks on all updates, and act as a contact point for all INB issues with the platform to seek a timely resolution of the issueCo-ordinate and chair the Sageworks administration group within INBAd-Hoc projects as required

Complete financial analysis of company financial documents including tax returns, internal statements, and accountant prepared documents.Write credit memo application commentary around the financial statements that have been generatedCo-ordinate commercial appraisal ordering for commercial lending officers across the multiple locationsAct as back up for various functions such as Business Services / Cash Management, Data Processing Manager, and Residential appraisal ordering401K Committee memberAdditional side projects as required

Act as backup to the Data Processing ManagerManagement Information production for the department for presentation to the bank management.Coordinator of business continuity plan updates for the bankDeployment of updates to Fiserv core

Providing detailed support to commercial and retail based customers of INB as they use the multiple online banking platformsAct as a key technical expert in the Cash Management system including : ACH and wire manager systems, and Merchant Capture systemsComplete verification and processing of remote, branch, and mobile banking deposits capture systemsProcesses all Federal Banking Reserve correction cases for INBAd-hoc research projects for various Vice Presidents within the bankCross trained on beginning of and end of day processes

London, Uk, Gb

The control function is responsible for the monitoring and implementation of the bank's conduct risk strategy within the SME and Mid Markets Commercial Banking business space. This covers various aspects of conduct risk such as responsible lending, informed choice selling, client complaints, and clients in financial difficulties.Further to this the team are responsible for the completion of Operational Risk and Compliance reviews within the SME banking areas, conducting regular offsite reviews of the SME banking ensuring that the area are compliant with both internal and external regulations.Additionally I am used as a floating asset between teams to work on key deliverable projects where my knowledge and skills are regarded as being required as an expert point of view, most recently within client complaints and the organisation of a wide scale review of these. Here I acted as MI coordinator and developer for reporting to the Commercial Executive levels on a weekly basis,

London, Uk, Gb

As an Assistant Manager within a national team of Business Review for the SME banking business. there is an increased focus on Conduct Risk as well as an self-motivated work. This role requires a high volume of learning around the reviewing of lending applications and documentation to ensure a fair outcome was being constantly delivered for the customer in order to provide detailed performance feedback to the local Commercial Relationship Teams.

London, Uk, Gb

Providing support to the Area Manager Risk in proving risk analysis for the Commercial side of Lloyds Banking Group reaching across the Lloyds TSB and Halifax Bank of Scotland brands. Support includes working with the risk metics to identify areas and local teams which need further support with improving their metrics. In addition to the metric support my role offers qualative analysis of complaints in aQuality Assuaranc exercise ensuring that all customer complaints are of a fair outcome as well as compliant to the FSA Treating Customers Fairly rules

London, Uk, Gb

Trainee program for Lloyds Banking Group where I worked in multiple roles within the bank. During this time I have worked in the following roles and teams:- 6 months spent in the Customer Service Team acting as a telephony team member handling general customer queries over the phone- 3 months spend as a Business Customer Adviser were I acted as one of the first contact points for new customers to the bank and open their new account. During this time I was responsible for 6 local branches within the North West for generating new business leads- 6 months spent as a Relationship Manager for the bank in the Liverpool area. Here I was in charge of a portfolio of 150 - 200 customers who were a mixture of trading businesses and schools. During this time I was responsible for generating new business and handling all new / existing lending applications- 3 months working for the Area Director of the North West as one of his assistants providing key support to his daily work as well as MI summaries

Industrial work placement as part of University relating to Diploma in Professional Studies. During my time within the bank I spent 6 months within the Retail team working as a teller and customer service adviser.For the second 6 months I supported the Commercial banking team supporting the team in administration elements, as well as working with the Center Manager to develop and collect sales information from the team to create a summarizing report

2:2, Banking Finance And Management

Applied Diploma In Corporate Banking / Business Banking, Banking