Benjamin Donkor Email & Phone Number

Fort Worth, TX, US

United States

• Identify opportunities in our cost-saving services with prospects and new clients, building them into long-term relationships
• Worked closely with existing clients to uncover potential areas of service expansion, and presented findings and recommendations to the executive team

Flower Mound, Texas, United States

• Built and maintained strong client relationships by understanding their needs, fostering positive interactions, and delivering solutions that exceed expectations
• Successfully managed multiple projects and clients simultaneously, demonstrating superior organizational and problem-solving skills
• Worked closely with Channel Partners helping as needed with customer meetings, demos, quotes, proposals, and the closing process
• Assisted in the design and implementation of regional sales strategic plans with the Regional Sales Director to reach sales target goals by 20%.
• Managed Salesforce for key accounts
• Supported sales to increase business and achieve total customer satisfaction by working directly with suppliers on quotes

Dallas, Texas, United States

• Sourced, identified & recruited IT candidates from entry level positions to VP management positions in both direct placements, contract and internal
• Developed and trained junior recruiters to help them achieve targets measured by a 30% increase in their hire rates
• Conducted phone, face to face and virtual interviews with candidates that have experience working on IT skill sets such as Software Development, DevOps, Cloud Development, Data Engineering, etc.
• Work with top-of-the-line recruitment tools and CRMs daily: Salesforce, LinkedIn, Bullhorn, Dice, Monster, and Indeed

Grapevine, Texas, United States

• Developed sales goals and strategies for the team which resulted in a 15% increase in new car sales
• Oversaw the closing of sales deals ensuring explanation of vehicle warranty terms, completion of sales contracts, payment, and delivery of auto units
• Effectively prospecting by cold calling, customer research, email, and loyalty referral, which led me to close 30% of the new clients

Plano, Texas

• Implemented improvement processes for documenting, storing, and retrieving information, processing medical legal documents, and billing data
• Directed and managed medical staff education, accreditation and regulatory compliance, facility-based credentialing meeting state and federal requirements

Arlington, Texas, United States

• Planned and monitored the day-to-day operation of the home health group in over 10 counties across the DFW
• Responsible for interviewing, onboarding for over 5 departments within the business, increasing staffing and retention by 75%
• Planned, implemented and managed the business development strategies, operational budget and program development processes that increased the success of the company
• Managed system to conduct effective advanced analytics and reporting

Arlington, Texas, United States

• Spearheaded in transitioning from one health record system (Sandata) and traditional paper method to a fully integrated electronic medical records system (Datalogic).
• Managed all grant related activities in support of improving the annual operating budget, through
• Planned, scheduled and ensured timely completion of project
• Led, designed, and implemented training programs and initiatives which contributed to 40% increase in productivity.
• Managed project documentation (implementation plan, issues log, process maps, etc.) and documents process flows and gaps
• Coordinated biweekly performance reviews, ensuring that reviews are processed consistently, and on time with required documentation which saw a boost in revenue in over 20% in a year

Master Of Science - Ms, Healthcare Informatics

Bachelor Of Science - Bs, Nursing Science