Benjamin Dorman Email & Phone Number

A customer success manager with an authentic enthusiasm for delivering exceptional experiences for clients. I have built a reputation for providing outstanding service and leading high-performing teams. I have a genuine passion for fostering long-term relationships with customers and colleagues alike. I am a highly motivated self-starter with excellent communication and interpersonal skills,Throughout my career, I have prided myself on developing and executing customer success strategies, ensuring client satisfaction. I have led teams of diverse backgrounds and skill sets, empowering them to deliver the highest level of service and achieve their goals.As an empathetic service leader, I am committed to building a client-centric culture and creating a positive experience throughout the entire customer journey. I thrive in fast-paced and dynamic environments, and I am always eager to take on new challenges and opportunities.Specialties: Customer Success, Customer Relationship Management, Process Improvement, Problem Solving, Client Engagement, Customer Experience, Communication, Client Service, Salesforce, Client Onboarding, Renewal & Retention

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  Isenberg School Of Management, Umass Amherst

  Sport Management