Benjamin Dreher Email & Phone Number

Ann Arbor, Michigan, United States

Warren, Michigan, United States

• Provisioned, maintained, and supported both physical and virtual servers at multiple sites in North America.• Implemented Milestone's XProtect Corporate VMS software and AXIS camera integration on multiple servers, following best practices and supporting clients when hardware, network, or software issues occurred.• Developed, maintained, and deployed multiple GPOs and PowerShell scripts to improve business operation, meet business and security goals, and to solve business problems.• Maintained WSUS patch management solution for all computers on the corporate network.• Restructured, audited, and maintained AD and DHCP servers to maintain compliance with security and business objectives.• Deployed BitLocker encryption company-wide using Group Policy and PowerShell scripts to be compliant with security objectives.• Configured, maintained, and supported BeyondTrust Remote Support appliance.• Continued testing of MDM/UEM solutions such as IBM MaaS360 while maintaining and developing new profiles for tablets in the field.

Warren, Michigan

• Supported multiple locations remotely or on-site, requiring root cause analysis and resolution of hardware, network, and application and system software issues• Developed a PDF to TIFF converter PowerShell WPF form GUI-based application for Profit Tools users• Implemented a FOG deployment server for all company laptops and workstations, reducing staging time by 67% per unit• Optimized and developed images/profiles for over 5000 company tablets, reducing labor cost and time spent when troubleshooting and staging• Developed and modified scripts to achieve storage space and time reduction of up to 50% for image deployment• Maintained and secured VMWare ESXi host's guests through innovative backup solutions provided by Veeam and through recommended host hardening methodologies• Created and modified training and issue-resolution documentation, ensuring smooth and successful company-acquisition transitions and increasing workplace efficiency• Tested multiple EMM/MDM solutions such as SOTI MobiControl and MobileIron Cloud, enabling the company to better manage and support its mobile assets in the future

Bachelor’S Degree, Information Technology, 3.89

Relevant Coursework • Advanced System Administration • System Administration • Information Security Practice • Introduction to Computer.

Associate’S Degree, Science, 4.00

Activities and Societies: Phi Theta Cappa