Benjamin Dunham Email & Phone Number

- FAA Part 107 Remote Pilot Certificate- Possess thorough understanding of, and strict compliance with, 14 CFR Part 107 sUAS rules, regulations, and airspace- Conduct pre-flight planning activities including preliminary site evaluations, checking NOTAMS, developing flight plans,noting on-site weather conditions, calibrating and troubleshooting equipment, and crew debriefing to ensure safety- Demonstrated Aeronautical Decision-making, Crew Resource Management, and problem-solving skills in the field- Proficient with computer, and sUAS software and technology to conduct various aerial data acquisition operations including preliminary site evaluations, construction management, precision mapping, and thermal data acquisition- Organize and deliver assets for review, approval, and processing in a timely manner

Clayton, Indiana, United States

- Manage operations, drive sales and customer relations of a $3M store, operate $250-300K in-store jewelry repair shop- Lead all store personnel in operational training and procedural compliance techniques to minimize loss of assets- Adhere to procedural compliance to ensure that all transactions are processed in accordance with company policies- Engage in extensive customer service to enhance the customer experience and address concerns when necessary- Perform regular store audits and inventory control procedures to account for company assets- Accounts payable and receivable- Coordinate, communicate and follow-up with vendors and corporate personnel to regarding client relations and orders- Assist Store Manager in recruiting, interviewing, hiring, and training of personnel- Diagnose necessary repairs and create work orders- Act as an intermediary between store personnel and clients to communicate important information- Troubleshoot and repair computer and point-of-sale technological issues across a region of eight stores

Indianapolis, Indiana Area

- Engage in store operations procedures, including opening and closing the store- Utilize information technology and a point-of-sale system to process transactions- Perform various inventory control and loss prevention tasks to account for company assets- Consistently provide superior customer service to all clients

-Enforce the aquatic facility rules and regulations to patrons.-Instruct pool safety and proper swim techniques to children.-Administer First Aid and/or CPR.

Indianapolis, Indiana Area

-Utilized industry specific software to complete patent and trademark projects-Conducted regular meetings with co-workers and managers to relay status reports.-Assisted in software upgrade used by the department-Created extensive database of IP currently and formerly owned by the company -Point-of-contact during major transition of domain name management vendors

Indianapolis, Indiana Area

-Greeted guests upon entry and exit.-Assisted guests in obtaining membership information.-Communicated with members nationwide regarding accounts.-Generated forms and contracts.-Engaged in customer service activities.

-Greet guests upon entry and exit.-Toured guests and discussed membership options.-Sold memberships.-Engaged in customer service activities.