Benjamin Eagan-Van Meter Email & Phone Number

Minneapolis

Minneapolis, Minnesota, United States

Supporting Contact Center Representatives with specialized product and tech knowledge

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

Research overages and shortages using internal and public databases.Analyze and adjust escrow loans based upon research.Coordinate with Property Tax and Hazard Insurance Departments Trained in a variety of loan processes and tasks. Frequent use of Excel programs.Resolve client/customer concerns when necessary.

Greater Minneapolis-St. Paul Area

Performed due diligence on thousands of Wells Fargo repurchased home mortgages.Used multiple databases to identify and correct missing information. Tracked workflow between small and large teams, often using Microsoft Excel.Consistently met daily goals and deadlines requiring significant attention to detail.Active in office administration, training new hires, advising management on changes to improve operational efficiency.

Kobe, Hyogo, Japan

Taught 17 English classes a week for 500 Japanese middle and elementary school students at four separate schools. Developed curricula and lesson plans for students aged seven to fourteen.Established and maintained tracking systems for each student to provide information on language progression and academic performance. Volunteer supervisor of a middle school club and chaperoned many field trips.