Benjamin Elsdon-Dew Email and Phone Number
Benjamin Elsdon-Dew work email
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Benjamin Elsdon-Dew personal email
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Experienced Information Technology Specialist with a demonstrated history of working in the software & insurance industry. Driven towards providing top-tier user support. Strong leadership, presentation, professionalism, and interpersonal skills. Fast learner who loves to be thrown into the trenches in order to assess and conquer any problem.
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Executive Support SpecialistBloomberg Philanthropies Sep 2023 - PresentNew York, Ny, Us
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Senior It Support EngineerDataminr Aug 2020 - Aug 2023New York, Ny, Us -
It/Technical Support EngineerDataminr Mar 2019 - Aug 2020New York, Ny, Us
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It Support SpecialistLiberty Mutual Insurance Sep 2014 - Dec 2018Boston, Ma, UsResponsible for high volume support of 50,000+ internal and external users resolving various PC, Mac, Mobile Phone and Enterprise related issues. On-boarded as a contractor to a full time employee within the first 3 months of employment. Resolving customer problems via telephone, email, web, etc. supporting network, computer operating systems, hardware and software applications, and midrange operations. Focal assistant for training new hires/interns to become acclimated within the Liberty Mutual IT role.Assisted 2nd level tier teams with researching new technologies for transition to company operations as well as updating previously logged support documentation.Created and supported VPN access for external users via LDAP permission access. Addressed internal/external network accessibility issues with logging into the Liberty Mutual wireless/wired network. Provided direct maintenance for hung/frozen VDI sessions using the Citrix desktop director tool in order to repair the virtual session without the loss of any sensitive user information. -
Junior Support AnalystEnvironment International Ltd Apr 2014 - Jul 2014Seattle, Wa, UsActed as a single point of contact for resolution of technology-related issues. Assisted attorneys and environmental consultants with resolving software and hardware problems via desk side support. Directly reported to the CEO and President of the company for all developmental inquiries for the company. -
Technical Support SpecialistWaiverking Inc. Sep 2013 - Mar 2014Created, documented and uploaded multiple digital liability waivers as required by several external remote customers.
Benjamin Elsdon-Dew Skills
Benjamin Elsdon-Dew Education Details
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Orange Coast CollegeGeneral
Frequently Asked Questions about Benjamin Elsdon-Dew
What company does Benjamin Elsdon-Dew work for?
Benjamin Elsdon-Dew works for Bloomberg Philanthropies
What is Benjamin Elsdon-Dew's role at the current company?
Benjamin Elsdon-Dew's current role is Executive Support Specialist | Bloomberg Philanthropies.
What is Benjamin Elsdon-Dew's email address?
Benjamin Elsdon-Dew's email address is be****@****ual.com
What is Benjamin Elsdon-Dew's direct phone number?
Benjamin Elsdon-Dew's direct phone number is +151020*****
What schools did Benjamin Elsdon-Dew attend?
Benjamin Elsdon-Dew attended Orange Coast College.
What skills is Benjamin Elsdon-Dew known for?
Benjamin Elsdon-Dew has skills like Information Technology, Social Media, Jamf, Active Directory, Windows, Avaya Products, Office 365, Microsoft Exchange, Troubleshooting, Mcafee, Customer Satisfaction, Communication.
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