Benjamin Fitzpatrick Email & Phone Number

Omaha, Ne, Us

Omaha, Nebraska, United States

Omaha, Nebraska, United States

Omaha, Ne

o Managing incoming bids from commercial customers by qualifying them, creating a schedule to furnish all necessary documents, and create a competitive bid by the time the customer has requested. o Applying proficient knowledge in programs such as, Microsoft Excel, Microsoft Word, AutoCAD, SketchUp, and Bluebeam Revu to provide accurate pricing and communicate important bidding specifications in order to reduce miscommunication and extended lead times for the customer. o Demonstrating a proficient knowledge of the products and surfaces that CKF provides in order to sell potential customers on the value and service that the company provides.o Reviewing contracts and change orders sent by general contractors to make sure they match the language and spirit of the bid proposal that was originally submitted to avoid any unintended responsibilities placed on CKFo Conducting reviews of bids that I have completed before they are sent to customers to ensure that every department that would be involved in executing the bid as stated in the proposal has had a chance to weigh in on potential hang-ups and offer solutions in order to avoid conflict in the future.o After a bid is accepted, taking responsibility to walk the customer through; color selection and sample approval, shop drawings, material ordering and allocation, and any changes to the design that happen while the job is being completed.

Omaha, Ne

o Empowering a team of customer sales associates to provide the best possible customer service experience in the store.o Managing customer facing responsibilities like greeting customers, listening to their needs and identifying solutions.o Managing non-customer facing responsibilities like down stocking, inventory management, and merchandising. o Making sure that all departments that I directly oversee are customer ready at all times, while promoting a customer-focused atmosphere.o Mitigating and reducing customer complaints while driving positive first impressions for customers entering the store. o Coaching, mentoring, training, and continually monitoring employee development for the associates that I directly oversee.o Leading associates in departments that I do not oversee when their direct report is not in the store.o Opening and closing the store as needed. This includes caring a master key to the store, and having an alarm code to the store. o Counting the money for the nightly safe deposit. o Monitoring sales in the departments that I oversee, and creating plans to drive sales by deciphering trends in the sales reports.o Scheduling employees in the departments that I oversee.

Seasonal

Department Manager SeasonalOverseeing the everyday operations of the seasonal, outdoor power equipment, and home organization departments Developing current employees and training new hires to create a memorable and positive experience for all customersImplementing new directives and plans for the upcoming season i.e. interpreting the plans that are created by corporate to change the department to suit the upcoming seasonMonitoring sales in each of the three departments individually to ensure that sales goals are being met. Then taking this information and generating plans to drive sales in under-performing areas and ensure stability in departments that are exceeding expectations Controlling inventory shrink through weekly cycle count programCycling non-productive inventory thought the system as quick as possible by merchandising and discounting items Attending weekly meetings to keep current with the direction that Lowe's is heading as well as touching base with store management on what we as an individual store are heading. Then passing this information to the employees under meDeveloping programs to help the employees under me to better perform with add-on sales such as extended protection programs and Lowe's consumer credit cards Demonstrating superior product knowledge in order to better serve customers as well as train new employees

18375 Wright St. Omaha Ne

Plumbing Specialist Fostering a relationship with customers to cultivate new and existing business, as well as offering a guiding hand in creating a space that customers loved to call home Coordinating with installers as well as the other employees involved in the install process to ensure a seamless transition from store to homeUtilizing special order tools available to me to create an “endless aisle” experience for customers by acquiring whatever they desireDemonstrating vast product knowledge in fashion as well as rough plumbing in order to aid customers in their projects, as well as transform their visions of a perfect home into reality Driving sales as well as customer satisfaction through the use of additional serviced offered by Lowe’s such as extended protection plans and credit.Staying in constant contact with customers regarding their projects and informing them of any changes that may have occurred Maintaining a sales floor that was clean and well stocked to allow for maximum customer traffic

18375 Wright St. Omaha Ne

Greeted customers warmly, offered assistance/guidance on any and all home improvement projects Followed up with all customers who were considering Lowe’s for home installation by calling them and inquiring about the status of their project, and reminded them of what Lowe’s had to offer Sold product ranging from power tools to garden plants by weighing the cost to benefit ratio of each product against what their personal application of the productEnsured that customers were satisfied with their purchase by selling extended protections plans, complementary products, and financing through Lowe’s Completed regular store maintenance three to five times a week, including down stocking, cleaning, constructing displays, and merchandising products

•Maintained the condition of the golf course by mowing greens, raking bunkers, and assorted other tasks Welcomed members and ensuring their playing experience was up to parGeneral maintenance on lawn mowers, and other equipment used on a daily basis

Greeted customers warmly and offered assistance locating and choosing the correct product Conducted regular store maintenance including stocking, and

Bachelor’S Degree, Business Administration/Entrepreneurship And Innovation

Education record