• Responsible for LAN/WAN specification/installs/support. • Responsible for server infrastructure specification/installs/support. • Specify and deliver Information Technology hardware/software solutions to meet the needs of the 
user and SCU UK business strategy. • Provide Technical assistance, knowledge and user support in all aspects of IT to ensure the SCU 
UK business gets maximum benefit from IT systems • Provide Technical support to Server\Desktop, Local\Wide Area Network (LAN\WAN) 
infrastructure and all business applications.• Develop and implement standard Server\Desktop environments, which suit the hardware 
specification, to give a reliable platform and deliver the results the business requires. • Provide advanced hardware/software configuration, faultfinding and problem resolution. • Provide technical advice in the purchase of appropriate hardware/software to meet business and 
customer requirements. • Investigate and trail new technologies and suggest possible implementation of such 
technologies. • Provide user training, hints and tips and other user assistance as required on Sembcorp systems 
and applications.

•Provide assistance, knowledge and user support in all aspects of IT to ensure the business gets maximum benefit from IT systems.•Technical support to Desktop, Local Area Network (LAN) and all business applications. •Perform system changes and developments to systems and applications to agreed standards and timescales. •Install standard business desktop/laptop Images to an agreed standard. •Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs. •Provide basic hardware/software configuration, faultfinding and problem resolution. •Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications. •Liaise with external support organisations to ensure their service meets business requirements e.g. VAX developments, Telecoms provision and support. •Answer technical queries and meet operational service levels.•Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated. •Work as a team member and share knowledge with colleagues. •Generate KPI’s and reports to publicise and share details on the IT service and IT activities. •Provide user training, hints and tips and other user assistance as required on systems and applications. •Provide purchasing advice to and purchase IT equipment on behalf of the business and manage the stock of IT equipment and spares.