Organisational Strategy and TransformationChange Management for Public-Service-wide and Org-wide InitiativesEmployee Engagement and Culture-buildingOrg Excellence & Health Interventions

- Formulate strategy to facilitate service delivery integration within Health sector and between Health and Social sectors- Conducted user research, translated findings from more than 20 interviews into actionable insights and facilitated 2 ideation workshops with key health and employment stakeholders to co-develop pilots to support patients' return-to-work journey- Project-managed the implementation of medical wearables to augment COVID-19 community operations

2nd Posting: Operations (Pharmacy)- Anchored medication fulfilment strategy and kick-started pilot with key stakeholders with ramp-up plans for hospital-wide roll-out- Supported Pharmacy's day-to-day operations and any crisis needs that arose1st Posting: Operations (Division of Integrative, Continuing and Community Care)- Piloted award-winning TTSH-Community Hospital (CH) and TTSH-Nursing Home (NH) Fast Track Transfer Programmes- Designed intervention to identify principles of seamless care for hospital-level care model redesign - Facilitated TTSH-AMKH-RCH-NYP Communications Workshop to improve CH transfer processProjects:- Set up HEART programme, a para-clinical volunteer programme in which volunteers engage End-of-Life patients in therapeutic art-making

2nd Posting: Organisation Development- Diagnosed and proposed interventions for divisional needs as part of organisational change management- Planned, designed and facilitated Collective Leadership Sensing sessions for members across all levels in various hospital family groups- Analysed data obtained and identified key leadership needs to build Collective Leadership 1st Posting: Clinical Research and Innovation Office- Supported successful completion of UAT for IT system crucial for the set up of Molecular Diagnostic LaboratoryProjects:- Led team of 2 in planning for and team of 11 in running the first-ever Singapore Patient Conference in the community

Supported development of the Bi-annual A*STAR Portfolio Review:- Drafted evaluation criteria for therapeutic projects in the A*STAR pipeline - Engaged internal and external experts in refining A*STAR Portfolio Review proposal