Benjamin Fraser Email & Phone Number

Minneapolis, Mn, Us

St Paul, Minnesota, United States

Greater Minneapolis-St. Paul Area

• Responsible for planning, implementation and evaluation of annual giving activities and preferred seating activities for intercollegiate athletics resulting in $13+ million and 13,000 donors annually. • Develops annual fund budget and forecasting of annual giving revenue. • Oversee scholarship seating renewals and donor parking, including mailing, allocation and game day operations.• Liaison for inquiries by donors regarding donations, gift processing, ticket needs and fund management.• Oversee and coordinate annual scholarship endowment naming process with business and compliance offices.• Develop a communication and fundraising plan collaborating with twenty-five sports and their respective booster clubs. • Liaison to all individual sport booster clubs, including assist with gift and membership processing through ticketing system AudienceView, and all booster club event execution.• Manage a portfolio of prospects and responsible for identification, cultivation, solicitation and stewardship of individuals for major gifts.Premium Seating• Oversee all Premium Seating operations at TCF Bank Stadium (Indoor/Outdoor Club, Loge Boxes, Suites)• Implemented new strategies to improve fan experience for club holders.• Works directly with third party food vendor (Aramark) and oversee operations in premium areas.Donor Relations/External Relations• Created annual stewardship program (Gopher Loyalty Program), a first among NCAA Institutions, which engaged 14,000 donors/season ticket holders in unique ways to drive affinity and revenue.• Member of the University of Minnesota External Relations Committee.• Created and acts as Co-Chair the Fan Advisory Committee, a 25-person committee providing feedback, discussing opportunities and challenges for the department and collaborating on new ideas.• Collaborates with Marketing and Sale/Service Departments to create season ticket pricing structure and renewal plans.

Various

•Direct point of contact for the NCAA Security and Management at the Big Dance Concert Series•Worked with New Orleans Emergency Management Team to manage 100,000+ guests over three day concert.•Built and operated Incident Command Software for the 2012 NCAA Big Dance Concert Series•Communicate with all entities involved in the execution of the event; New Orleans PD, EMS, Turner Sports, NCAA, Live Nation, National Weather Service and Centerplate.•Assisted in the Event and Personnel Management of the Big Dance Concert Series through managing security staff, laborers, and oversaw facility signage removal and facility breakdown.

Madison, Wi

•Member of the University of Wisconsin Athletic Department External Relations Team•Member of University of Wisconsin Sports Entertainment Committee, developing initiative and new ideas to enhance fan experience and increase ticket sales and revenue.•Assisted in the development of Badgers Give Back Community Service Initiative•Assist with the gameday fulfillment of sponsorship agreements through Badger Sports Properties (Learfield Sports) and UW Athletic Marketing Department (i.e. Family of the Game, Zamboni Rides)•Member of the University of Wisconsin Website Redesign Team•Created, promoted, and implemented Gameday App to enhance the fan experience at Camp Randall Stadium. Currently has 40,000 downloads.•Oversee, manage, and coordinate guest services, customer relations, and welcome centers programs for all UW Athletic Department Facilities.•Coordinate and have direct oversight of UW Athletic Department outside security contract with Contemporary Services Corporation•Coordinate and execute security, guest services, and event management responsibilities for over 400 events a year, totaling in excess of 1.8M guests to UW Athletic Department Facilities•Project manager for the implementation and execution of IMS (Incident Management System) for Camp Randall Command Post•Created Guest Services website to provide better access for fan/participant inquires.•Worked with the Disney Institute to create training program for all full time department staff, as well as create a New Employee Orientation Program and the Wisconsin Way.•Created Secret Shopper Program to assist in the knowledge of staff and enhancement of our fan experience•Operate and manage the Guest Services budget of $1.3M, which falls under the umbrella of the $113M University of Wisconsin Athletic Department Budget.•Direct oversight of 6 Professional Staff, 35 student staff, and 500 contracted staff.

•Developed sport specific marketing plan and event plan for Men’s and Women’s Ice Hockey, Women’s Soccer and Men’s and Women’s Track and Field, including ticket promotions and sponsorship activation to drive revenue.•Responsible for Hunt Arena Dasher Board Advertising Program •Work with sponsors to develop all promotion and on-ice games during Men’s Hockey Games.•Execution of all On-Ice Promotions and Public Address Announcement for Sponsors.•Represent the Student Affairs Department on the UW-River Falls University Website Redesign Team. •Collaborated with Conference and Events Department to execute all Summer Athletic Camps and External Summer Camps that utilizes the Athletic Facilities. •Concessions and Merchandising Manager at Hunt Arena and Kansas City Chiefs Training Camp.•Responsible for the management and oversight of the 250,000 sq. ft. Hunt Arena and Knowles Center as well as 16 acre outdoor complex that includes a 4 field softball wheel.•Worked with the State of Wisconsin Engineers and Architects on Energy Conservations Light Replacement Projects (Knowles Center 2009, Hunt Arena 2010) and for Netting Safety Project (Knowles Center 2010)•Facilitate all game administration duties for Men’s and Women’s Ice Hockey, Women’s Soccer and Men’s and Women’s Track and Field. This includes scheduling, staffing, risk management, game officials, concessions, ticketing, visiting team, and promotions.•Serve on the Kansas City Chiefs Committee and responsible for KC Chiefs Training Camp Special Events (Family Fun Night, Minnesota Vikings Practice, NFL Punt, Pass and Kick)•Meet Director for the All-American Invitational, a 36 team track and field meet held at the Knowles Center•Responsible for the hiring, training, and scheduling of 65 student employees•Oversight of a $350,000 + budget for Hunt and Knowles Complex and $100,000 budget for Outdoor Complex.

Greater Minneapolis-St. Paul Area

•Created game operations manual and facility portfolio for Dick Howser Stadium, a multi-million dollar facility for the purpose of hosting the NCAA Regional and Super-Regional Baseball Tournament. •Board member of the Strategic Planning Committee for a Sustainable Campus.•Worked with NCAA officials and FSU staff to assist in coordinating game and event management for NCAA Division I Soccer Opening Rounds and Sweet Sixteen hosted by Florida State University.•Facilitated staffing, security, and organization for annual NFL Pro Combine Day which included 18 NFL prospects and over 40 scouts and coaches. •Head Event Coordinator for a Florida State home swimming/diving meet. Coordinated 18 volunteers/staff, assisted in the planning of the meet lay-out with coaches, aligned and cared for referees, and organized post-meet parent/athlete meal.•Game and event management for Florida State sporting events including football, volleyball, soccer and swimming/diving, basketball, baseball and tennis. Tasks included game management, crowd control, preparing and managing hospitality activities, facility operations, game day set-up.

Master Of Science (M.S.), Sport And Fitness Administration/Management

Bachelor'S Degree, Sport And Fitness Administration/Management