Benjamin Gavin Email & Phone Number

Auburn, Massachusetts, United States

• Identifying sales opportunities: Using prospecting, networking, and referrals to find potential customers• Building relationships: Transportation consultant to customers and managing their concerns • Generating revenue: Exceeding monthly revenue quotas • Proposing products and services: Identifying products, prices, availability and credit terms that meet the customer's business model • Extending and renewing contracts before they expire• Identifying growth opportunities: Finding opportunities for customers to grow in new locations, industries, or with additional products and services

• 2023 Penske Sales Honor Roll Achievement • Responsible for business development through the marketing of our rental product lines and will grow our existing customer base through direct sales• Account management for existing account in the areas of fleet planner and profitability• Proactively identify, pursue, and maintain a constant pipeline of potential customers that meet or exceed established quotes via prospecting, networking, and referral activities within a regional market• Responsible to extend of renew existing contract before or upon contract expiration, as well as identify opportunities for customer growth in new geographic locations, new industries, or with additional products and services.

• Develop consumer and commercial customer solutions to local and national accounts• Manage large inventory of world class nationally recognized vehicles, balancing fleet productivity, profitability and customer satisfaction in fast-paced and dynamic workspace• Generate new business leads as well as foster existing customer relationships• Ensure complete customer satisfaction in a fast-paced environment

• Collect payments on predefined accounts through conflict resolution, servicing, and negotiation techniques• Review account status, advise customer of current status, and request additional information as needed on inbound/outbound calls• Adhere to policy and compliance guidelines regarding security of customer information, within state and federal laws• Document each account serviced to ensure accurate operational reporting• Ensure operational goals are met as set by department standards• Mentor co-workers on the floor and train new employees

Warwick, Rhode Island, United States

Planning routes: Drivers follow a set route and ensure they deliver the correct packages to the right person or businessLoading and uploading : Drivers load and upload packages from their delivery Vehicle Customer service : Drivers interact with customers and the community, providing excellent customer serviceRecord keeping: Drivers maintain accurate records of deliveries, including mileage, fuel usage, and delivery times Adhering to traffic regulations: Drivers operate delivery vehicles and adhere to traffic regulations

Bachelor Of Arts (Ba), Criminal Justice/Law Enforcement Administration

Emergency Medical Technology/Technician (Emt Paramedic)