Benjamin Gebhardt Email & Phone Number

Assisting in managing 10+ janitorial and maintenance crews for over 400 retail/commercial buildingsDispatching crews to sites via work order systems and monitoring work order completion statusCommunicating with clients and crews on work orders and issue resolutionProblem solving issues of service to provide the best resolution for the client Setting schedules for extra services and relaying communication between crews and clientsProcessing invoices from crews to ensure work was performed and crew is paid appropriatelyTraining crews on work expectations and work order system usageEngaging in performance reviews with clients to gain feedback and provide better service

Englewood, Co

Corporate contact for 450+ stores & contracted service provider. • Assisted with customer orders & in store assemblies of fitness equip. • Worked with service provider, stores, & equip. manufacturers to provide best result for customers. • Took on more responsibility & tasks as the role changed.• Problem solving customer service issues such as installations, part & service requests, etc.• Explored ways to increase effectiveness of services provided and overall customer experience• Excel reporting

Englewood, Co

Answered phone calls & emails from customers & stores.• Assisted customers & stores with receipt lookups, service issues, etc. • Raised awareness with other departments to provide a better shopping experience. • Consistently ranked in top 5 for quality performance measurements.

Denver, Co

Recruited prospective students to attend the university. • Made 60-300 calls a day to find more possible students.• Discovered student’s goals, and advised them to a degree program that suits their goals.

Arvada, Co

Demonstrated ability to adapt quickly by working in three different departments. • Gained knowledge of store products and applied knowledge to assist customers. • Built full, abundant displays to catch the customer’s eye and increase sales throughout the store.

Bachelor Of Arts (B.A.), Drama And Dramatics/Theatre Arts, General

Activities and Societies: Theatre

Bachelor Of Theatre Arts, Minor In Human Performance & Sport Coaching, Drama And Dramatics/Theatre Arts, General