Benjamin Genner Email & Phone Number

With a solid foundation in IT solutions and a focus on Storage Area Network Engineering, my career is marked by dedication to service and innovation. I harness over 19 years of knowledge to manage an array of storage technologies, ensuring high-performance and reliable IT infrastructure. My 12 years of backup solution knowledge, coupled with performance monitoring, enables the organizations I serve to secure and optimize their data assets effectively. I also have 6 years of Desktop Support where I fine-tuned my skills in delivering personal service to clients and the ability to translate "geek speak" to real English for clients.I excel in executing complex data migrations and overcoming IT challenges, thanks to a collaborative approach and a commitment to excellence. By prioritizing reliability and performance, I facilitate the success of vital services and contribute to the technological advancement.Technical Proficiencies:NetApp: 8400, AFF-A300, AFF-A400, 7 Mode versions, C-DOT versions up to 9.12.1.P10, OnCommand Unified Manager, OnCommnad System Manager, Active IQ Unified Manager, Cloud Volume OntapHPE: EVA, 3 PAR, Primera, Alltera, SSMC 3.8.4.0.37Pure Storage: M20, M50, X90, XL130, Flash Blade, Purity 4.x, 5.x, 6.1.14, Pure1 ManageHitachi: Thunder, AMS, USP, USP-V, VSP, HUS-VM, SNM2, Hitachi Storage Navigator, Hitachi Command Suite, Hitachi Tuning Manager, HiTrackIBM: Enterprise Storage Server (ESS) Shark, 8300, SAN Volume ControllersTegile: T-4200, T-4700Broadcom\Brocade: 6520, X6-8, X7-8, FOS versions, BNA 14.3, SANNAV 2.3.1Cisco: MDS Catalyst 9500, DCNMDell\EMC: Networker, VNX, Clariion, Xtrem IO, Isilon, VMAX, Data DomainVeeam: Backup & Replication 9.5. 10Commvault: Version 18Windows Server: 2012/2016/2019Operating Systems: Win10/Win11Hyper V: 2012, 2019VMWare: ESX 3.5/4.0/5.0/6.0/6.5Nutanix: AOS 4.X, 5.XApplications: Exchange, SQL, Microsoft 365, Microsoft Office Suite, Microsoft AD, DNS, DFS, RDP, Jira Service Desk, Service Now, Venafi, Slack, VDI, PowerShell, Robocopy, CyberArkClearance: National Agency Check/Public TrustSoft Skills: Troubleshooting, Oral Communication, Documentation, Reliability, Service Delivery, Attention to Detail, On-call Rotations, Customer Service, Problem Solving, Data Migrations, Data Center Management, Remote work settings, Fiber cabling

Listed skills include Storage Area Networks, Disaster Recovery, Storage, Vmware, and 12 others.