Benjamin Goe Email & Phone Number

San Diego, California, United States

Carlsbad, Ca

TSR call center employee for NTN Buzztime. My primary responsibilities include the following:-Over-seeing TSR l training and development-Managing and distributing TSR l tasks-Approving and adjusting all sales orders and return orders-Providing technical support for customers experiencing issues in internet connectivity and video-Providing support for our on-site technicians who service our equipment-Managing inbound requests for the call center

Carlsbad, California

Responsible for writing test cases as well as testing and verifying deliverables to ensure they meet all acceptance criteria before releasing into production while maintaining product acceptability for product owner(s) and other stakeholders, including players and customers. Efficient with assessing the quality of program specifications and technical design Proficient in identifying product issuesEffectively presents solutions to detected issuesDemonstrates the ability to prioritize workload

Solana Beach

Manager of Big 5 Sporting Goods Solana BeachResponsible for maintaining quality service by enforcing effective and efficient customer service standards while implementing opportunities for personal growth and cultivating a team driven environment.Maintains staff by recruiting, selecting, orienting and training employeesProficient in delegation and teamwork to maximize efficiency and reduce errorProactive with maintaining cleanliness and client satisfactionHigh degree of efficiency in conflict resolution