Ben Greene is a fan of symphonic and operatic repertoire who enjoys strategic management, patient-focused care, grants writing, quality and process improvement, analytics and other tasks, in that order. He has worked as a Practice Administrator in a busy Hematology/Oncology organization where he co-authored a successful Centers for Medicare and Medicaid Services Innovation Center Oncology Care Model application and as a Business Analyst for the UNC Hayworth Cancer Center; supported faculty assessment and marketing functions at the Office of the Dean in the School of Business and Economics at Winston-Salem State University; led the marketing and membership responsibilities for the Central Family YMCA in Winston-Salem; and managed symphony orchestras in cities throughout the United States as their Executive Director and CEO. Ben has two Master’s degrees, one in Healthcare Administration, and the other in Arts Administration as well as a Bachelor’s degree in Music. He holds Purple and Yellow Belt certifications in Lean Six Sigma and received training from Philip Crosby, one of the masters in quality management in Prevention, Conformance to Requirements, Zero Defects and the Price of Non-conformance. He has served as a Music Program and Advancement grants review panelist for the National Endowment for the Arts and the Florida and California Arts Councils. He has chaired annual conference seminars in Labor Relations for the League of American Orchestras and financial and leadership seminars for various state orchestra associations. He was the President and founder of the Florida Association of Symphony Orchestras, Treasurer and Board member of the Association of California Symphony Orchestras; and has served as a co-author on two journal articles on Computer Self-Efficacy and Facilitating Conditions on Student Computer Use.