Benjamin Greene, Ma Email & Phone Number

Seattle, Wa, Us

Bellevue, Wa, Us

• Owned and managed all aspects of Career Services programs, including content design / delivery / iteration, job seeker readiness, data collection / integration, student satisfaction, program outcomes, staff training and daily operations• Responsible for Career Services staff readiness and professional development; built comprehensive staff onboarding and development programs; trained team of up to eleven managers and admins in Career Services best practices, industry trends, effective program implementation, tracking / FERPA-compliant record keeping and navigating internal systems• Diversified Career Services offerings across three distinct programs and seven time schedules, collaborated with industry experts to integrate relevant content and ensure job search readiness for all Coding Dojo graduates• Spearheaded cross-team collaboration to facilitate communication, align goals / outcomes, improve Career Services program integration, enhance job seeker readiness and served as subject matter expert for overall Coding Dojo program optimization• Brought all student-facing Career Services program components into compliance with Higher Learning Commission (HLC) requirements after being acquired by CTU; streamlined program flow and edited content to align with CTU brand

Bellevue, Wa, Us

• Designed, tested and implemented a comprehensive, data-informed career readiness program, including interactive workshops, comprehensive resources, targeted 1:1s and deliverables; instituted org-wide, improving outcomes for thousands of job seekers• Designed onboarding materials, trained new staff on Career Services program components and best practices• Provided empathetic and culturally sensitive direct support, coaching and career guidance to ~1500 students and graduates, maintaining a caseload of up to 600 program participants across five locations and three programs• Sourced and developed industry partnerships to facilitate job seeker placement and improve organizational outcomes

San Francisco, Ca, Us

• Provided individualized counseling, coaching, academic and career guidance to ~40 emerging adults, maintaining subjective increases of over 95% in confidence, 95% in clarity and 81% in direction• Utilized psychodynamically informed coaching methodology emphasizing self-reflection, identifying blind spots and collaborating on actionable steps to achieve articulated coachee goals• Devised and implemented program components including group coaching curricula, skills-building workshops and individualized program plans• Facilitated workshops on broad ranging personal and professional skills, consistently achieving participant engagement ratings of over 90%• Integrated participant data to continuously iterate on program design and ensure user satisfaction• Worked closely with leadership to align program offerings with company vision and mission• Developed staff onboarding program and trained incoming staff on facilitation, maintaining appropriate boundaries and identifying and responding to mental health crises • Tracked individual learners’ journeys and engagement levels and created personalized learning pathways

Boulder, Co, Us

• Coached 150+ students through complete job search, achieving 98% placement rate in 3-6 months• Advised students on salary negotiations, achieving base salary of $107k with $8,000 average increase• Managed and launched major curriculum overhaul to national network of schools, resulting in ~80% fewer technical deficiencies and over 10% greater engagement post graduation• Identified areas of inadequacy in outcomes practices and developed solutions to be instituted org-wide• Delivered content and issued action items in lecture and Q&A formats to audiences of over ninety students• Reviewed cover letters, resumes, online portfolios providing tactical advice to drive the success of job applications• Evaluated, prioritized and addressed inbound requests related to student job searches as they arose, containing all requests within a standardized workflow• Managed caseload of up to 60 concurrent job seekers, tracking contact and reporting metrics internally through Salesforce CRM• Conducted mock interviews to improve interpersonal skills and leverage technical skillsets, decreasing time to job offer• Identified and removed blockers to job search success by effectively diagnosing issues related to confidence, communication, motivation and organization

Lewisville, Texas, Us

• Developed trusting and empathetic relationships with clients from a highly complex and underserved population• Worked in a culturally competent, sensitive manner with many forms of diversity including ethnic/racial, socioeconomic, gender/sexual orientation and physical/developmental disability• Collaborated with multidisciplinary team including primary medical care, mental health and community resources• Provided psychoeducation on topics including assertive communication and healthy boundaries, anger management, relapse prevention and other life skills

Lewisville, Texas, Us

• Facilitated a year-long didactic training in approaching complex clinical cases for pre-doctoral interns • Designed and implemented a unique case presentation format for providing individualized learning opportunities• Focused on supporting the development of clinical skills and theoretical knowledge in working with substance addicted clients diagnosed with mental illnesses

• Worked individually and group settings with adolescents and adults triple-diagnosed with developmental disability, mental health and substance use disorders• Streamlined and systematized chart management protocols• Resolved documentation backlog and brought agency into Regional Center compliance

Master’S Degree, Counseling Psychology

Bachelor’S Degree, Cultural Anthropology