Benjamin H. Email & Phone Number

Providence, Ri, Us

Rancho Cordova, California, United States

• Lead global Microsoft Power BI adoption, administration, training, and ongoing support.o Designed, developed and executed an automated Power BI training platform built within the tool.o Developed various process flows and road maps structured to achieve global Power BI adoption and increase VSP’s analytical maturity.o Created global documentation setting standards in dashboard design, wireframing, testing, and proper utilization.o Effectively trained individual analysts unfamiliar with Power BI to become self-sufficient in the tool and well versed in dashboard design.o Effectively trained individual analysts to understand their dashboards underlying data models and properly convey business needs into data modeling logic.• Designed, developed and executed various Power BI dashboards across multiple VSP franchises. o Utilized Denodo to properly model structured and unstructured data for end Power BI dashboard development. o Periodically developed creative modeling solutions to effectively automate business logic and processes within tight deadlines.o Constantly sought out areas of opportunity to further assist the business in reporting or data necessities.• Assisted in sunsetting VSP’s large Cognos dashboard portfolio.

Holliston, Massachusetts, United States

• Lead global Microsoft Power BI adoption, administration, training, and ongoing support.o Documented data flows and processes for end user consumption and usability. • Assisted in Global Data Warehouse ERP data extractions, cleansing and formatting for end user reporting. o Utilized a combination of Data Warehouse security and Power BI security to better secure Power BI reports.o Coded SQL procedures and processes for the Global Data Warehouse and Power BI reports. • Periodically would troubleshoot data discrepancies within Power BI and formulate back-end data warehouse solutions for the user to incorporate within their reports.

Boston, Massachusetts, United States

• Utilized Microsoft Power BI to automate KACE1000 SMA reports, Comm100 Live Chat reports, Mouseflow, and various other internal application reports. • Implemented, tested, and utilized a website session replay and heat mapping tool called Mouseflow.o Utilized software API’s to pull data into Power BI creating relevant reports and dashboards for management. o Combined company’s website data with Mouseflow visualizations to show end to end user flow and behavior. • Utilized Google Analytics/Google Data Studio to automate management level reports and dashboards focused on customer behavior, website speed, and page diagnostic metrics sourced from Safety’s public and agent facing websites.o Lead multiple projects focused on analytical tools for the company’s website and website applications.o Formed and facilitated Safety’s website experience and design committee. • Periodically researched various vendors for products geared towards technology enhancement of the company.o Handle security, legal, and financial information while documenting process flows and project delivery estimates.

Oxford, Ma

- Assist customers in their produce choices- Make and cut various fruit and vegetable arrangements- Operate electronic food and vegetable machinery - Work in a team oriented environment

Umass Amherst

- Assist students on campus to help achieve a better residential atmosphere- Brainstorming new ideas for team merchandise and apparel- Consistent work in team oriented environments

Webster, Ma

• Co–designed, tested, and implemented a personnel utilization efficiency tracking system now in use within the main campus of the company, as well as within the Arizona field office.o Trained in four separate functional areas to learn the intended workflows to be tracked.o Worked directly with the application developer to transform the recorded workflow logic into application logic, and data storage within the database.o Provided training to all relevant employees as part of the application production implementation. o Oversaw the application deployment and go-live to ensure a smooth launch.o Provided applications statistical results to department leadership management.

Amherst, Ma

Assist residential directors in daily tasks/ provide information sources for student residents.

Hampshire Dining Commons, University Of Massachusetts Amherst

- To assist chiefs in food preparation at dining commons- Serve massive amounts of food to students- Assist in cooking for certain meals to be served

Bachelor’S Degree, Economics, Alum

Activities and Societies: Umass Tennis Club, Occasional Open Mic Performer, Outdoor Enthusiast.GPA: 3.49

High School

Activities and Societies: Marching Band, Jazz Band, Honor Society, Tennis Team

Guitar Skills Certificate, Guitar